HR & Training Manager - Herbaly Touch Ayurveda Products Pvt Ltd - Parambussery, Kurumassery, Aluva
(2024-06)
- Managed the full recruitment cycle, from job posting and candidate screening to interviews and onboarding.
- Developed and maintained relationships with staffing agencies, universities, and job boards.
- Acted as the primary point of contact for employee concerns, fostering a positive work environment.
- Mediated conflict resolution and provided support on issues related to employee performance, behavior, and workplace culture.
- Conducted regular employee satisfaction surveys and implemented strategies to improve morale.
- Designed, organized, and facilitated employee training and professional development programs.
- Assessed training needs and developed tailored programs to improve employee skills and productivity.
- Administered performance reviews and managed employee goal-setting and feedback processes.
- Provided coaching and development support for managers to enhance team performance.
- Worked with department heads to address performance issues and create improvement plans.
- Oversaw the administration of employee compensation programs, ensuring competitive and equitable pay structures.
- Managed employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Conducted salary surveys to ensure company pay scales remained competitive in the market.
- Maintained accurate and up-to-date employee records, ensuring confidentiality and compliance.
- Managed HRIS systems for tracking employee data, attendance, and payroll processing.
- Processed new hires, terminations, and promotions in a timely manner.
- Developed and implemented workplace health and safety programs to ensure employee well-being.
- Conducted workplace safety audits and made recommendations for improvements.
- Provided first-aid and emergency response training to employees.
- Supported change management initiatives, assisting employees and teams through transitions.
- Analyzed organizational structure and worked with leadership to design and implement changes for efficiency.
- Contributed to the development of HR strategies in alignment with company goals and objectives.
- Collaborated with senior leadership on workforce planning, succession planning, and employee engagement strategies.
Patient Care Manager - Herbaly Touch Ayurveda Products Pvt Ltd - Ayroor
(2021-10 - 2024-05)
Sales team leadership and coaching · Business development and account management Led and managed a team of 50 members.
- Effectively delegated tasks and responsibilities, considering individual strengths and development needs.
- Conducted regular team meetings to foster communication, share updates, and provide feedback on performance.
- Implemented performance management process, including setting performance goals, conducting evaluation and identifying areas for improvement.
- Relationship building and client retention.
- Sales forecasting and pipeline management.
- CRM software proficiency.
- Manage executive's calendar, appointments, and meetings, ensuring efficient scheduling and coordination.
- Assist in the preparation of meetings, including agenda, minutes and follow-up actions.
Executive Secretary / Job Coordinator - Dover Digital Technologies - Infopark, Koratty
(2017-11 - 2019-12)
- Managing with Civil survey projects (Aerial, Photogrammetry) Assisting project manager in scheduling works.
- Communicate with team members about the schedule and track the work to make sure it is designed to meet before deadlines.
- Maintain effective filling system and ensure proper documentation and record keeping.
- Conduct research, gather data, and prepare comprehensive reports or presentations as required.
- Proactively identify opportunities to improve administrative process and implement necessary changes.
- Provided clear direction, guidance, and support to team members to ensure optimal performance & productivity.
- Collaborated with cross-functional teams to coordinate client requests and ensure prompt delivery of services or solutions.
