L2 production support
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My technical skills are Oracle SQL and Linux commands and ITIL process.
Provided L1 and L2 support for production on the 24*7 basis
Worked in the Incident Management and also participated in the Problem Management based on the ITIL process.
Having good experience in monitoring the jobs using Autosys tool.
Having Proficiency work experience in using UNIX commands like top, PS-ef, du, df and find etc...
Having good ability to execute SQL queries using various functions, Set-Operators, Joins, Sub-Query.
Good knowledge in understanding and executing Unix shell scripting.
Good knowledge in DB Object, Index, View, Materialized View.
University of madras, The new college chennai 2010 to 2012.
