Operations Manager - Foodstura Art of Spices PVT LTD - AP, Andra Pradesh
(2025-11)
- Conducted regular performance reviews every 30 days, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and keep employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Campus Manager for Microsoft - Enabler Property Management Pvt Ltd - Hyderabad
(2024-04 - 2025-10)
- Managed end-to-end facility operations upkeep, and office spaces, ensuring a seamless work environment at Microsoft's main campus in Hyderabad (Gachibowli) spans 54 acres and a total campus building footprint to over 3 million sq ft.
- Led space planning and workplace optimization initiatives tailored to software and business teams.
- Cultivated vendor relationships to maintain high service standards and timely delivery.
- Oversaw asset management, driving cost-effective resource utilization.
- Strengthened workplace safety via audits, compliance, and emergency preparedness.
- Managed budgets for facilities and cafeteria services, ensuring fiscal discipline.
- Coordinated corporate events and on-site conferences to boost engagement.
- Implemented eco-friendly practices to promote sustainability.
- Maintained uninterrupted operations and enhanced productivity.
- Improved safety and reduced risks through proactive measures.
- Delivered successful corporate events, improving team cohesion.
Hospitality Manager - Clearway Hospitality LLC - Dubai
(2015-08 - 2023-08)
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at up skilling the workforce to meet dynamic industry demands.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Increased profit by streamlining operations.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Developed and maintained relationships with external vendors and suppliers.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Directed business development in F&B, prospecting new clients to drive growth.
- Conducted targeted cold calls, building a robust pipeline of new business.
- Analyzed customer feedback to refine service offerings.
- Identified key decision-makers for strategic outreach and tailored solutions.
- Facilitated meetings between client stakeholders and leadership.
- Built a strong pipeline of business opportunities.
- Enhanced client satisfaction via proactive analysis and service adjustments.
- Strengthened partnerships through effective communication.
Facility Unit Manager - Reliance Base Camp for Compass Group India - Gadimoga, AP
(2013-12 - 2015-07)
- Scheduled work hours for 60 employees to achieve adequate manpower coverage.
- Oversaw day-to-day operations of 35 staff of HNW private villa F&B operations.
- Managed 70 rooms guest house which includes soft services, kitchen operations, food safety, and customer satisfaction.
- Developed menu cycles to align with cost targets and client needs.
- Enforced HACCP, hygiene, and safety standards.
- Oversaw staff training on equipment and food service.
- Controlled product orders, minimized wastage, and maintained cost targets.
- Consistently achieved client satisfaction certifications.
- Maintained Man Day Costs within budgets through effective resource use.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Managed all aspects of housekeeping operations 343 rooms and suites.
- Daily meticulous cleaning (e.g., mattress vacuuming, grout descaling) to meet premium standards.
- Constant maintenance of the lobby, elevators, corridors, and lounges.
- An evening service to prepare the room for sleep, often featuring small luxury amenities.
- Managing vast quantities of high-quality linens, uniforms, and guest laundry.
- Tracking premium toiletries, guest supplies, and cleaning materials.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Gained knowledge of company policies, protocols and processes.
Management Trainee - Amara Hotel - Singapore
(2012-01 - 2012-07)
- Managed all aspects of housekeeping operations 343 rooms and suites.
- Daily meticulous cleaning (e.g., mattress vacuuming, grout descaling) to meet premium standards.
- Constant maintenance of the lobby, elevators, corridors, and lounges.
- An evening service to prepare the room for sleep, often featuring small luxury amenities.
- Managing vast quantities of high-quality linens, uniforms, and guest laundry.
- Tracking premium toiletries, guest supplies, and cleaning materials.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Gained knowledge of company policies, protocols and processes.
Restaurant Manager - Mango and Silk Restaurant - London
(2006-12 - 2011-10)
Managed restaurant operations.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Upgraded restaurant's interior, creating more inviting ambiance that attracted wider clientele.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Supervised food and beverage operations.
- Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
F&B Supervisor - Za'abeel Palace Kitchen - Dubai
(2003-09 - 2006-10)
- Supervised food and beverage operations.
- Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
