Sr.Customer Service Representative
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Friendly and efficient customer service team member devoted to maximising customer satisfaction with exceptional service and support. Knowledgeable about industry standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Sr.Customer Service Representative - RBL Bank - Chandrapur - Chandrapur
(2021-01)
Managing micro business loan disbursements and customer service management. Responsibilities includes checking and disbursement of MBL cases as per company policies and parameters. Following the co-ordination with all stake holders like Sales, Credit, FCU on a regular basis for Process Change, Policy Changes and daily work.
Software Application Operator - Marg maker Solutions - Chandrapur
(2019-01 - 2019-12)
Worked on Margmaker Solutions Software as a Software Application Operator. This software used in PWD Dept of Chandrapur for Inward/Outward of documentation.
HSC 12th - Nagpur University (2006-07 - 2007-05)
SSC 10th - Nagpur University (2003-06 - 2004-05)
Master of Business Administration - Finance - Gondwana University Gadchiroli (2020-07 - 2022-04)
Bachelor of Arts - Arts - YCMOU (2012-07 - 2014-04)
