Kundan Kumar

Insurance and Operations Professional with 5+ years of experience in US Property & Casualty (P&C;) Insurance, Healthcare Claims Processing, and Banking Operations. Experienced in underwriting support, renewal rating, policy evaluation, premium calculation, claims adjudication, policy servicing, and customer support. Strong knowledge of Business Auto, General Liability, Inland Marine, and Commercial Property lines of business.

Senior Insurance Analyst - EOX Vantage

(2023-09 - 2026-06)

• Provide underwriting support for US Commercial P&C; Insurance policies.
• Perform renewal rating for Business Auto, General Liability, Inland Marine, and Commercial Property policies.
• Review expiring policies and calculate renewal premiums.
• Process endorsements and mid-term policy changes.
• Analyze loss runs and claims history.
• Verify Binders, Declarations, and Experian reports.
• Ensure additional coverages are accurately rated and applied.
• Review policy terms and conditions before issuance.
• Maintain high accuracy and quality standards.

Senior Customer Experience Agent - Alorica India Pvt. Ltd.

(2022-11 - 2023-07)

• Managed payment processing and account reconciliation.
• Investigated disputes and fraud-related cases.
• Performed KYC verification and document validation.
• Updated customer profiles and ensured compliance requirements.

Medical Claims Processor - HGS

(2020-05 - 2022-10)

• Processed healthcare insurance claims accurately and efficiently.
• Reviewed deductibles, copays, coinsurance, and reimbursements.
• Resolved claim-related issues and customer queries.
• Investigated overpayments and processed fund adjustments.
• Maintained quality and productivity standards.

Bachelor of Commerce - B.Com - Bangalore University (2018)

Higher Secondary - Karnataka State Board (2015)

SSLC - Karnataka State Board (2011)