Kushagra Sinha

3 years of experience in Previous Industry, with a strong foundation in Transferable Skills. Highly motivated to transition my skills to the New Industry field. Eager to learn and contribute to company mission.

Finance Manager - AAR & Company - Bengaluru, Karnataka

(2023-08)

• Developed and implemented financial planning and budgeting processes that reduced expenses by 15% and increased revenue by 8%.
• Led a team of accountants in implementing a new ERP system, resulting in a 20% reduction in accounting errors and a 12% improvement in efficiency.
• Managed a portfolio of investments worth over $100 million, generating an average annual return of 10%.
• Prepared and analyzed financial statements, including income statements, balance sheets, and cash flow statements, to provide insights for decisionmaking.
• Developed and maintained financial models and forecasts to project future performance and identify potential risks.
• Conducted due diligence for mergers and acquisitions, assessing financial health and identifying potential risks and opportunities.
• Managed cash flow and liquidity, ensuring the company had sufficient funds to meet its obligations.
• Developed and implemented internal control systems to mitigate financial risks and ensure compliance with regulations.

Data Entry Operator - Sun Elegant Consultant Pvt ltd - New Delhi, Delhi

(2021-09 - 2023-06)

• Entered and updated customer information into a CRM database, ensuring accuracy and completeness
• Verified and processed data from various sources, ensuring consistency and minimizing errors
• Utilized data entry software to efficiently input and manage large volumes of data
• Followed data entry protocols and standards to maintain data integrity and security
• Performed data quality checks to identify and correct errors, ensuring data accuracy
• Assisted in the development and implementation of data entry procedures to improve efficiency
• Managed data entry backlogs, prioritizing tasks to meet deadlines
• Utilized keyboarding skills to achieve high data entry speeds and accuracy
• Entered data into multiple systems simultaneously, managing data integrity across platforms

Customer Service Manager - Ucc Travel and tourism service pvt ltd - New Delhi, Delhi

(2018-10 - 2021-09)

• Managed a team of 15 customer service representatives, providing guidance and support to meet performance goals.
• Developed and implemented customer service training programs to enhance team skills and knowledge.
• Utilized CRM systems to track customer interactions, resolve issues, and improve customer satisfaction.
• Established customer service standards and policies to ensure consistency and maintain highquality service.
• Developed and managed customer loyalty programs to foster longterm customer relationships and increase business retention.
• Collaborated with marketing, sales, and operations teams to align customer service goals with overall business objectives.

MBA - International business - Amity University Online, Amity University Noida (2020-02)

B.A - Economics - Shobhit Institute Of Engineering And Technologies Mererut, Shobhit University Meerut (2015-12)

10+2 higher Secondary School - Science Stream - East N West Institution Patna Bihar, N.I.O.S. (2012-06)