Sales
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My background in sales has honed my negotiation skills, and I see the real estate industry as a place where I can leverage these skills to assist clients effectively. I'm also excited about the potential for growth in this field, and I admire your company's commitment to client satisfaction, which aligns perfectly with my values.
April 2019 – December 2020
Associate at Ekum Studios Pvt Ltd, Gurgaon
Conducted market research to identify customer needs and preferences, resulting in a new product launch with high customer demand
Coordinated with vendors to ensure timely delivery of goods and services, resulting in a reduction in delivery times
Developed and maintained customer relationships, resulting in an increase in repeat business
June 2021 – May 2022
Google Ads Specialist at FIS Global Business Solutions Pvt Ltd, Gurgaon
Working in Google Ads involved creating, managing, and optimizing online advertising campaigns to promote products, services, or businesses on Google's search engine and its network of partner websites.
Overall, it was a great experience working which helped me gain a memorable experience.
Created and managed successful campaigns on Google Ads, resulting in a 25% increase in conversions
Created and managed Google Ads campaigns that achieved an increase in website traffic for the client.
Managed and optimized Google Ads campaigns to generate leads for the sales, resulting an increase in qualified leads.
Sales & Trade Support at British Airways Pvt Ltd, Gurgaon
Developed and implemented customer service strategies that improved customer experience and loyalty
Assisted customers with reservations, ticketing, and boarding, resulting in a reduction in customer wait times
Collaborated with other departments to ensure customer issues are resolved in a timely manner
Monitored customer feedback and provided management with insights on customer sentiment
Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 15% increase in sales
Developed and implemented an effective sales strategy that increased sales in the assigned region.
CSATs for Handling Irate Customers.
BA LLB(H) from Amity University Mumbai.
