Latheef Syed

Fraud and Risk Investigation Specialist with 2 years 11 months of experience in financial crime investigation, transaction monitoring, account takeover (ATO) detection, chargeback and dispute resolution, payment fraud investigation, AML monitoring, and trust and safety operations. Skilled in analyzing high-volume transaction data, identifying suspicious activity patterns, and delivering accurate, evidence-based decisions within SLA timelines while minimizing financial loss, chargeback exposure, and false positives. Proficient in SQL, data analysis, and internal fraud investigation and case management tools.

Senior Representative – Operations (Fraud & Payments Investigation) - Concentrix - Bengaluru

(2025-11)

Airbnb Trust & Safety Account

• Investigated financial crime typologies including payment fraud, identity theft, money laundering red flags, and account takeover (ATO) activity on the Airbnb platform, applying fin crime investigation standards to identify and escalate high-risk cases.
• Executed end-to-end fraud investigations using internal case management software to intercept fraudulent behavior, substantiate findings with evidence, and lower financial exposure across the platform.
• Performed comprehensive 360-degree profile assessments (login history, device configurations, transaction histories, and payment trends) to detect policy infractions, emerging fraud methodologies, and potential financial crime indicators.
• Investigated and resolved chargebacks and disputes across card processing, bank transfers, and digital payment systems, applying prevention controls and remediation steps that reduced repeat chargeback exposure and unauthorized activity losses.
• Analyzed payment instruments, refund patterns, and unauthorized transactions to identify chargeback fraud trends and recommend proactive prevention measures to reduce future dispute volume.
• Partnered with cross-functional business partners and compliance stakeholders to escalate elevated-risk and suspected financial crime cases for prompt resolution, documenting outcomes to maintain regulatory compliance and audit-ready case trails.
• Prioritized caseloads using risk-tiering and service level metrics, advised on fraud control and chargeback prevention enhancements, and consistently met throughput, accuracy, and quality goals to reduce fraud and dispute-related losses.

Senior Fraud Analyst - Wipro - Hyderabad

(2023-03 - 2025-03)

• Monitored financial activity to detect Anti-Money Laundering (AML) and financial crime risks, recognizing complex patterns of suspicious behavior across accounts and transactions.
• Conducted holistic profile reviews to identify and mitigate account takeover (ATO), payment takeover (PTO), identity theft, and first-party fraud occurrences.
• Collaborated on optimization of fraud detection logic and rules to enhance monitoring precision, reduce false positive rates, and strengthen chargeback prevention capabilities.

B.Tech - Mechanical Engineering - JNTUK, Eswar College of Engineering, Narasaraopet (2021)

Intermediate - MPC - Ravindra High School, Vinukonda (2014)

SSC - 10th Class - Vinukonda (2012)