Competent professional with expertise in Facility Management, Operations, and Process Optimization, ensuring seamless business processes and continuous improvement initiatives.
Extensive experience in managing facility operations, including infrastructure maintenance, vendor management, compliance, and service optimization to enhance workplace efficiency.
Proficient in business requirement mapping, process development, and implementation aligned with organizational goals and industry standards.
Skilled in adopting and implementing procedures to enhance customer experience, ensuring adherence to SLAs and turnaround times (TAT).
Adept at providing guidance and leadership to staff, aligning with program objectives while driving operational excellence.
Strong communication, presentation, and mentoring skills, with a proven track record in business continuity planning, service standardization, and cross-functional collaboration with global teams.
Experience
Competent professional with expertise in Facility Management, Operations, and Process Optimization, ensuring seamless business processes and continuous improvement initiatives.
Extensive experience in managing facility operations, including infrastructure maintenance, vendor management, compliance, and service optimization to enhance workplace efficiency.
Proficient in business requirement mapping, process development, and implementation aligned with organizational goals and industry standards.
Skilled in adopting and implementing procedures to enhance customer experience, ensuring adherence to SLAs and turnaround times (TAT).
Adept at providing guidance and leadership to staff, aligning with program objectives while driving operational excellence.
Strong communication, presentation, and mentoring skills, with a proven track record in business continuity planning, service standardization, and cross-functional collaboration with global teams.
Education
PGDM - Post Graduation diploma in Business & Administration Management
PGDM - Post Graduation diploma in Human Resource Management
