Lavanya S

Technology Analyst with 3+ years of experience at Infosys, specializing in Microsoft Intune (MDM/MAM), SOTI Mobicontrol and enterprise endpoint management. Experienced in managing 80K+ iOS, iPadOS, Android devices, enforcing security policies, deploying applications, and providing L3 technical support. Strong in endpoint security, troubleshooting, and delivering scalable device management solutions. Currently upskilling in Windows management.

Technology Analyst - Infosys Ltd. - Bengaluru

(2022-08)

Client: Intel Corporation (Contract – IT Support Admin)

• Manage and support 80K+ enterprise devices using Microsoft Intune.
• Configure compliance policies, security baselines, device restrictions, and profiles.
• Provide L3 support for device enrollment, app deployment, MFA configurations.
• Deploy and manage enterprise applications with App Configuration & App Protection Policies.
• Troubleshoot complex endpoints and security-related issues.
• Collaborate with cross-functional teams to ensure smooth onboarding and user experience.

Bachelor of Engineering (B.E) - Electrical & Electronics Engineering - AMCET(Anna University) - Vellore, Tamil Nadu