Laxminarayan Naik

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Customer Relationship executive at Landmark Group (2019-01 – 2021-12)

• Building and maintaining customer relationships
• Identifying customer demands and requirements
• Organize and manage sales meetings
• Responded to customer inquiries, analysis complaints, and contributed to thr creation of innovative marketing plans
• Collaborated across departments to identitying industry trends and customer behavior

Marketing coordinator at Hdb financial services Ltd (2020-01 – 2023-12)

• Resolving the customer complaints
• Training New Joiners in the team and also training on polices
• Quality Check for all the cases that are been processed by the junior & new joiners
• Extending work as & when required, also worked on Weekends
• develops, coordinates, and executes marketing campaigns

Senior Officer at Hdfc Bank (2023-01 – Present)

• Managing customer accounts and updating client records
• Handling internal and external communication
• Update account status and database regularly
• Negotiate payoff deadlines and payment plans
• Comply with requirements when legal action is unavoidable
• Coordinates with agency's along with managers
• Utilize skip tracing techniques to locate debtor's
• Develop and maintain relationship with clients

PUC – Govt Pu college Kolgibeese (2012)

Graduation – Dharwad University (2016)