Lena

Detail-oriented Export Documentation Professional with experience in export documentation, shipment coordination, dispatch, and logistics Skilled in preparing statutory and commercial documents, ensuring trade compliance, coordinating container inspections, and managing FIFO-based material movement Interested in Malaysia import procedures, customs documentation, shipment follow-up, Certificate of Origin (COO) coordination, and logistics operations

Operation Trainee - Transsafe Global Forwarding Chennai - Chennai, Cross Country

(2026-06)

Air Freight Operations- Malaysia and Ocean Freight Operations- Malaysia with DHL Operations responsibilities

• Prepared and sent pre-alerts to customers and overseas agents, ensuring all shipment details were communicated accurately before cargo arrival or departure
• Monitored air freight shipments from origin to destination and provided timely shipment status updates, including departure, transit, arrival, and delivery information
• Assisted in preparing K4 forms and customs documentation to support customs clearance and ensure compliance with import and export regulations
• Prepared and submitted competitive air freight quotations to overseas agents and customers based on shipment requirements, destination, and cargo specifications
• Coordinated with airlines, overseas agents, and customers to ensure smooth shipment execution and resolve documentation-related queries
• Provided Proof of Delivery (POD) documents to customers upon successful shipment completion
• Generated customer invoices by verifying freight charges, documentation fees, and applicable service costs
• Reviewed draft Air Waybills (AWB) for accuracy, verified shipment information, and assisted in preparing the final AWB before cargo dispatch
• Maintained accurate shipment records and ensured all documentation complied with international freight forwarding standards
• Prepared and sent shipment pre-alerts to customers and overseas agents with complete cargo and vessel details
• Prepared and shared ocean freight quotations for FCL (Full Container Load) and LCL (Less than Container Load) shipments
• Assisted the ocean freight team in coordinating vessel schedules, booking confirmations, Estimated Time of Departure (ETD), Estimated Time of Arrival (ETA), and shipment milestones
• Coordinated with shipping lines, overseas agents, and customers to ensure timely movement of export and import shipments
• Raised customer invoices and verified freight charges, documentation fees, and related billing information
• Maintained shipping documentation, including Bills of Lading (BL), commercial invoices, packing lists, and shipment records
• Supported documentation activities to ensure compliance with international shipping and customs requirements
• Prepared DHL shipment labels for export courier shipments to Malaysia and Singapore
• Verified consignee and shipment details to ensure accurate label generation and minimize delivery errors
• Assisted in coordinating courier shipments and preparing the required shipping documentation
• Tracked courier shipments and provided shipment updates to customers until successful delivery
• Maintained shipment records and ensured all courier documentation complied with DHL operational procedures

Warehouse Inventory Transportation Trainee (WIT Trainee) - Brakes India Private Limited - Sholinghur

(2025-06 - 2026-05)

Export Operations, Domestic Operations, and Audit & Compliance responsibilities

• Generated GRN numbers and maintained accurate inventory and transaction records
• Prepared dispatch reports, including customer-wise dispatch reports for the Naidupeta plant
• Conducted container inspections (including checking for damages/holes) to ensure export quality and safety compliance
• Verified, sorted, and organized export documentation for smooth shipment processing
• Prepared statutory documents such as Annexure C and Annexure D
• Maintained FIFO register and ensured proper material movement through FIFO allocation
• Assisted operators and trainees during casting counts, ensuring accuracy in part numbers and Quantities
• Coordinated domestic dispatches as per marketing schedules
• Identified and arranged pallets according to dispatch and marketing requirements
• Communicated daily dispatch plans with the marketing team
• Assisted operators in locating correct stock and materials for dispatch
• Supervised drivers during loading and ensured adherence to safety measures (wheel chock usage)
• Prepared Delivery Advice (DA) for empty pallets
• Monitored FIFO compliance for domestic dispatches
• Entered and maintained stock data in system reports (TEL agreement/stock reports)
• Verified proper loading with operators before dispatch
• Coordinated with unloading personnel and system operators for smooth execution
• Assisted supervisors during IMS and EMS audits
• Ensured documentation accuracy and adherence to internal process standards

BBA - Maritime Logistics - The American College (2023 - 2026)

Higher Secondary Education - The Tvs School (2022 - 2023)