Leons Francis

Retail operations professional with experience in Inventory, Commercial Administration, Store Operations and Team Management. Skilled in SAP, Oracle, Microsoft NAV and inventory systems. Seeking a corporate/backend role in Operations, Inventory or Supply Chain.

Store Manager - Arrow – Aravind Fashions

• Manage day-to-day store operations, team coordination, customer experience and business execution.
• Monitor inventory, merchandising, stock availability and operational standards.
• Lead and coach team members, allocate responsibilities and support performance improvement.
• Monitor store performance and ensure timely execution of business requirements.

Store Manager | Promoted from Department Manager - Reliance Trends

(2023-05 - 2026-07)

• Progressed to Store Manager from Department Manager based on operational and leadership performance.
• Managed store operations, staff scheduling, team coaching and performance evaluation.
• Supported recruitment interviews, team development and daily operational planning.
• Executed store layout, merchandise placement, display and Plano activities.
• Monitored P&L, competition performance, market trends and promotional activities.
• Developed and executed beat plans for sales and promotional activities.

Loss Prevention Executive - Centreal Bazaar India Ltd.

(2022-11 - 2023-05)

• Supported loss-prevention policies, staff training and shrinkage-reduction processes.
• Monitored risks related to cash handling, theft, inventory, equipment and security access.
• Supported supply-chain security and safety programs for warehouse and transportation operations.
• Investigated stock shortages, transporter theft, fraud risks and inventory shrinkage.

Inventory Controller - Landmark Group – MAX Fashion

(2021-08 - 2022-11)

• Audited daily reports covering cash refunds, store credit, suspended/cancelled transactions and deleted items.
• Monitored inward (DSD) and outward stock movements to reduce inventory discrepancies.
• Ensured DSD processes followed SOPs and coordinated docket submission, tagging and D2F activities.
• Controlled negative stock and monitored damaged/non-saleable stock return processes to RDC.
• Maintained inventory registers and supported stock accuracy through regular checks.

Inventory & Commercial and Administration - Reliance Trends

(2018-08 - 2021-08)

• Handled cash deposits, bank reconciliation, petty cash and store expense control.
• Processed POS transactions including cash, card, credit transactions and refunds.
• Maintained daily registers and supported customer issue resolution.
• Managed back-office activities including stock receipt, QC, GRN, invoice verification, STO, RTV and PO processes.
• Coordinated purchase orders, stock transfers, deliveries, tagging and related logistics.
• Maintained purchase-order and inventory records, monitored stock levels and supported replenishment.
• Conducted physical stock checks and segregated damaged/non-saleable stock.

B.A. - Economics

International Diploma - Shipping and Logistics - Open University of Malaysia

Diploma - Computerized Financial Accounting

Diploma - Air Cargo Management