Loric Yadav

To work in an environment where knowledge flows and meticulous virtues are acknowledged. Applying my skills that I have acquired during my work period in the real time applications and proving my worth for it.

Assistant Manager-IT - Hotel Fortune District Centre - Ghaziabad

(2013-11)

Presently working as Assistant Manager-IT

• Collaborate with plants and other users to address and resolve day-to-day operational issues
• Act as a liaison between IT and various departments to ensure seamless communication and problem resolution
• Generate reports on IDS for management review and decision-making
• Ensure reports are accurate, timely, and meet the needs of various stakeholders
• Work closely with the finance department to understand their requirements and ensure IT systems align with their needs
• Assist in implementing finance-related IT solutions that enhance efficiency and accuracy
• Coordinate with Sales, Purchase, Export, Logistics, Store, HR, and other departments to understand their IT needs
• Provide appropriate solutions and facilitate cross-functional collaboration to enhance overall business operations
• Continuously monitor the performance, security, and availability of IT infrastructure
• Install and configure operating systems, software applications, and network services
• Manage user accounts, permissions, and access rights to ensure security and proper resource usage
• Implement and maintain security measures like firewalls, anti-virus systems, and intrusion detection systems
• Create and maintain system backups, and implement disaster recovery plans to ensure data integrity and availability in case of failures
• Diagnose and resolve hardware, software, and networking issues that arise, often acting as a first line of support
• Configure and manage local area networks (LANs), wide area networks (WANs), and other network infrastructure
• Maintain documentation of configurations, processes, and procedures to help in troubleshooting and training

Executive-IT - Hotel Fortune Sector 27 - Noida

(2010-03 - 2013-11)

• Manage and troubleshoot of Server System and Client System
• Manage, control and troubleshoot of Property management Software IDS on Server System & Client System
• Provide IDS Training to new joined staff
• Manage; Control & Troubleshooting of Symantec Admin Console
• Manage Network Authentication through Hardware Firewall
• Daily backup of Servers and maintaining complaint report
• Troubleshoot of all types desktop & Network related issues
• Handling Internet and printer related issues
• Configuring and troubleshooting of MS outlook, Push Mail (MOBILE), Outlook Express and windows mail
• Monitoring activity of network bandwidth and manage
• Troubleshooting Desktop, Server & Internet related issues
• Manage ADSL Modem and ILL routers for LAN & WAN
• Installation, configuration and troubleshooting of Network Printer, POS Printer, Print Server etc.
• Installing windows11/ 8/7/Vista/XP/98
• Managing Network Connectivity and Managing Switches
• Installation and troubleshooting of Local Printer, Network Printer and Pos Printers
• User and Admin Tasks – Creation / Deletion / Change / Move IDs
• Configuring user profiles, system policies
• I/O device Punching & Crimping RJ-45/11/25 Connectors
• Troubleshooting of Telephone Line Analog/Digital
• Updating of patches, service packs, for OS, application and antivirus
• Administration of clients through Ammy admin, vnc and team viewer
• Routine preventive maintenance for all clients and servers (such as disk cleanup, defragmentation, check disk)
• Maintenance complete hardware and software inventory installed at various locations
• Co-ordinate with vendor (HP, HCL, IBM, Zenith) for laptop, desktop and server problems
• Daily monitoring the events of servers & updating of patches whenever necessary
• Managing antivirus server – Symantec Security
• Managing AD– Performed user account creation, deletion, and configuration in Domain
• Applying group policies and patches
• Knowledge in Dns, Dhcp services
• Installation and Configuration of Active Directory

Polytechnic - Computer Hardware & Networking - GNE College Ludhiana

Bachelor of Arts