Lovely Kumari

Motivated and customer-focused graduate seeking a Cabin Crew position where I can deliver exceptional passenger service, ensure safety compliance, and represent the airline with professionalism, confidence, and a positive attitude.

Receptionist – Hotel Management - Hayat Residency

(2024-01 - 2025-12)

• Greeted and welcomed guests in a professional and friendly manner.
• Managed check-in and check-out procedures efficiently.
• Handled room reservations through phone, email, and online booking platforms.
• Provided information about hotel services, facilities, and local attractions.
• Maintained guest records and updated details in the hotel management system.
• Handled cash transactions, billing, and payment processing accurately.
• Managed multiple tasks during peak hours while maintaining service quality.
• Ensured adherence to hotel policies and safety standards.

Bachelor of Arts - Psychology - Kolhan University (2022)

12TH (HSC) - Jharkhand Academic Council (2020)

10TH (SSC) - Jharkhand Academic Council (2018)