Maaniq

A transformative leader with a 22-year proven track record of architecting digital futures for industry giants. Specializes in turning complex operational challenges into scalable, AI-driven growth engines, delivering measurable impact like 162% platform growth and 70% cost reduction through automation.

Vice President - Platform Enhancement at Info Edge India Ltd. (Naukri.com) (2015-01 – Present)

Growth Architect and Product Visionary leading platform scaling and market expansion initiatives.

• Scaled monthly job postings 4x (25K to 100K+) via automated acquisition strategies
• Spearheaded taxonomy development, boosting job-CV matching accuracy by 35%
• Led non-IT segment expansion, capturing 70% of Naukri's LIVE jobs
• Launched industry-first 'Naukri Maestro Recruiter' certification program

Manager - Customer Service & Operations at iEnergizer (2010-01 – 2015-12)

Efficiency Expert optimizing workflows and operational processes.

• Optimized workflows for 385+ resources & cutting AHT by 18%

Team Leader at HCL B-Serve (2003-01 – 2009-12)

Delivery Champion and Customer Advocate in technical support.

• Achieved 98% SLA compliance for technical support portfolios
• Enhanced CSAT scores by 12% through process improvements

Bachelor of Commerce in Commerce – Delhi University

AI Mastery Program in Artificial Intelligence (2025-12)