Mabruki Mandamo

I am hardworking, a fast learner, adoptive as well as having excellent time management. I am competent and self motivated with ability to work under pressure with minimum supervision. I have leadership skills and effective communication skills.

Customer Care Representative at MOROGORO-IFAKARA (Tigo customer care) (2024-02 – Present)

• Receiving customers and listening their challenges.
• Servicing customers according to their challenges.
• Reporting an incidents faced customers to team of TIGO IT SUPPORTS for more assistance
• Preparing a monthly report of sales and services that I was provided to customers at the end of certain month.
• Selling devices especially smartphones and routers for loans and cash sales.
• Installation of systems like ITRAC and NDO to the devices that should be sold for loans and cash sales.

Human Resource Officer at NANYAMBA TOWN COUNCIL (2022-07 – 2022-09)

• Provision of customers services.
• Preparing reports.
• Supervising and visiting some project groups.
• Filling different document and stamping.

Bachelor Degree in Human Resource Management – Mwalimu Nyerere Memorial Academy (MNMA) (2020-01 – 2023-11)

Advanced Certificate of Secondary Education Examination (ACSEE) – Mbekenyera High School (2018-01 – 2020-06)

Certificate of Secondary Education Examination (CSEE) – Nitekela Secondary School (2014-01 – 2017-11)

Certificate of Primary Education Examination – Kitama bondeni Primary School (2007-01 – 2013-12)