Mada Ashok

Overall 4+ years of experience in the IT industry, specializing in Administration, Analysis, Design, and Implementation of Data Warehousing using BI technologies. 3+ years of hands-on experience in Cognos Administration with Cognos 12. Skilled in Cognos Server Administration, user/role management, security, content store maintenance, and environment monitoring. Strong experience in Cognos Framework Manager administration tasks such as managing published packages, handling deployments, and maintaining FM models.

Expertise in managing and supporting reporting environments, including performance tuning, scheduling, bursting, and troubleshooting issues across servers and reports.

Experience in lift & shift and migration activities, including migrating Cognos environments and optimizing BI assets as part of BO → Cognos migration projects. Worked with multiple relational databases including Oracle (10g/9i/8i) and MS SQL Server for backend connectivity and data source administration.

Cognos Admin / Developer at Cognizant Technology Solutions (2022-06 – Present)

One of the leading Healthcare Industries, with a large data warehouse handling patient, drug, and Physician information. The Project was to provide suitable services to ensure a consistent flow of daily end-user reports and to support new areas of technological advancement that provide automation and other measures for regulatory operational excellence.

• Assisting the User to analyze business needs and provide robust deliverables.
• Providing Support on applications like Cognos, QlikView and SQL-based reports.
• Providing Root Cause Analysis, after troubleshooting the specific concern raised by the end user.
• Training peers to enhance technological skills to strive and work in a better way.
• Presenting and Showcasing Monthly, Weekly Status Reports to higher management.
• Provide end-to-end Cognos Administration Support.
• Maintaining team spirit and encouraging innovative measures to achieve the target.
• Experience in Installation, Configuration and Administration of Cognos 10.x series and Cognos 11.
• Involved with complete processes of Requirement Analysis, Documentation, Prototypes, Development, Unit Testing, UAT, Implementation and Maintenance.
• Involved in quality process and managed the team effectively. Ability to work effectively in a team as well as individually.
• Experience in Deployment (Export, Import) using Cognos Connection.
• Experience in creating jobs, events to schedule reports.
• Experience in Cognos platform support like server level issues, report issues, access issues, Data source issue for Windows.
• Folder security setup, regular health checkup of all environments using script and manually, providing a user capability to either access the Cognos portal or access to folder/package.
• Experience in creating different Data source connections on Cognos portal (Oracle, DB2, JDBC etc.)
• Experience in the Certificate renewal, load balancing for the performance tuning.
• Experience in creating File system location on the server's level as well as creation of server groups for the routing purpose.
• Experience in designing Audit Reports for active users, number of reports used by application team.
• Experience in examine and troubleshooting of Server logs onto all servers. Identify system generated errors from server log and troubleshot it.
• Experience in creating and publishing packages in Framework Manager
• Fixing and developing the report in Cognos Analytics 11.
• Involved in Cognos Automation script to restart the Cognos services on weekly basis.

Process Executive at Randstad Technology Pvt Ltd (2021-09 – 2022-06)

Bachelor's Degree in Electronics – Vagdevi Degree College