Madhu Hr

Result-oriented Professional based in Hassan with over 5 years of experience across relationship management, group loan operations, local collections, and warehouse logistics. Proven track record at IDFC First Bharat in managing group loan portfolios, driving client relations, and handling recoveries. Fluent in Kannada and English with a strong foundation in basic computer operations.

Relationship Manager – Group Loans at IDFC First Bharat Limited (2024-06 – 2025-12)

• Managed group loan portfolios and maintained strong client relationships in the region.
• Sourced new customers, formed loan groups, and verified KYC documentation.
• Conducted regular group meetings to ensure smooth loan disbursement and operations.
• Monitored repayment schedules and minimized defaults through active follow-ups.

Warehouse Executive / Associate at BigBasket Warehouse

• Handled daily inventory, stock management, and replenishment tasks.
• Assisted in sorting, picking, and packing orders accurately to meet delivery timelines.
• Followed strict safety and organization standards within the warehouse facility.

Collection Executive

• Handled local field collections and recovery of outstanding payments across designated areas.
• Visited clients directly to resolve payment grievances and delayed accounts.
• Maintained clean, accurate daily ledgers and collection reports.

Bachelor of Arts (B.A.) – Govt. Arts, Commerce and P.G. College (Autonomous) - Hassan

Pre-University Course (PUC) – Govt. PU College for Boys - Hassan (2015-01)