naveen Kumar
Result-oriented BFSI professional with experience in Home Loan and Loan Against Property sales
About
Result-oriented BFSI professional with experience in Home Loan (HL) and Loan Against Property (LAP) sales, customer acquisition, relationship management, business development, and channel management. Skilled in handling end-to-end loan processing, lead generation, portfolio growth, and customer servicing. Strong expertise in achieving business targets while maintaining customer satisfaction and compliance standards.
Experience
Relationship Manager – HL & LAP Sales - JANA Small Finance Bank Ltd.
(2025-08 - 2026-04)
- Managing Home Loan and Loan Against Property sales through direct sourcing and channel partners
- Acquiring new customers and generating business through field activities and references
- Handling complete loan lifecycle from login to disbursement
- Coordinating with credit and operations teams for smooth processing
- Maintaining relationships with builders, DSAs, and customers
- Monitoring sales pipeline, collections, and portfolio quality
- Achieving monthly business targets and maintaining MIS reports
Relationship Manager – Home Loan Sales - SMFG India Home Finance Co. Ltd.
(2024-03 - 2025-07)
- Managing end-to-end Home Loan sales and customer acquisition
- Generating business through builder channels and market references
- Explaining loan products and assisting customers with documentation
- Ensuring timely login, approval, and disbursement of loan applications
- Building long-term relationships for repeat and referral business
Senior Sales Executive – Retail Assets - ICICI Bank Ltd.
(2023-08 - 2024-03)
- Generated leads and converted customers for retail banking products
- Managed customer engagement and sales closure activities
- Maintained service quality and business growth targets
- Coordinated with internal stakeholders for smooth execution
Relationship Officer – Home Loan Sales - Aavas Financiers Ltd.
(2022-04 - 2023-08)
- Generated Home Loan business through direct sourcing and market visits
- Conducted customer profiling and eligibility assessment
- Collected and verified loan documentation
- Coordinated for sanction and disbursement processes
- Maintained strong customer relationships and referral network
Education
Master of Business Administration - MBA - Kurukshetra University, Kurukshetra
Bachelor of Commerce - B.Com - Govt. P.G. College, Karnal
Senior Secondary - HBSE - D.A.V. Sr. Sec. School, Karnal
Secondary - HBSE - D.A.V. Sr. Sec. School, Karnal
