Mahalakshmi V

Motivated Sales Executive with experience in inside sales and customer support. Experienced in handling customers, preparing quotations, follow-ups, and maintaining documents. Good communication skills with knowledge of MS Word and Excel. Quick learner and able to work well in a team.

Inside Sales Executive at ATRITY INFO SOLUTIONS PRIVATE LIMITED (2023-01 – 2024-04)

• Prepared business documents, quotations, and proposals for clients with accuracy and timely delivery
• Handled client follow-ups through calls and emails to maintain strong customer relationships and ensure smooth communication
• Coordinated with internal teams to support sales activities, resolve client queries, and track order status
• Maintained records using Microsoft Office and contributed to achieving sales and customer service goals efficiently

Customer Support Executive at OCTOPUS TECH SOLUTIONS (2026-02 – 2026-04)

• Handled customer queries through voice and non-voice support channels while ensuring professional and timely responses
• Managed QC (Quality Check) processes to maintain service accuracy and improve customer satisfaction
• Assisted customers with issue resolution, order updates, and process-related support
• Maintained detailed records of customer interactions and coordinated with internal teams to ensure smooth workflow and service quality

M.Sc. in Physics – SHRIMATI INDIRA GANDHI COLLEGE (2022)