Mahesh Bhalekar

Result-driven ERP Implementation & Application Operations Professional with 3+ years of experience in ERP deployment, functional testing, UAT, requirement gathering, and client training. Successfully supported end-to-end implementations for 15+ international clients across the UAE region, including 13 months of onsite engagement. Experienced in multi-module ERP systems, go-live support, stakeholder coordination, and training 100+ end users to drive successful system adoption.

Project Engineer – ERP Implementation & Application Operations - ETHDC Technologies Pvt. Ltd. - UAE region

(2023-07)

Managed end-to-end ERP implementation and application operations for 15+ international clients across the UAE region.

• Worked across multiple ERP modules including HRMS, Payroll, Finance, Fee Management, Inventory, Procurement, Transport Management, Student Life Cycle (SLC), Library Management, and Certificate Management.
• Provided L1/L2 application support, resolving 40–50 issues weekly through troubleshooting, issue analysis, and ensuring timely SLA-based issue resolution.
• Gathered business requirements and collaborated with development teams on enhancements, bug fixes, and change requests.
• Performed functional testing, UAT support, and front-end bug verification to ensure application quality, requirement validation, and deployment readiness.
• Conducted user onboarding, training, and functional walkthroughs for 100+ end users across 15+ client organizations, supporting successful ERP adoption.
• Created user manuals, training materials, and requirement documents to facilitate implementation and user enablement.
• Delivered go-live support and onsite implementation assistance during multiple UAE client engagements.
• Partnered with cross-functional teams to prioritize issues, validate solutions, and ensure smooth application operations.

QC Reviewer – Mortgage & Data Processing - Suntele Global Data Processing Pvt. Ltd.

(2019-06 - 2023-06)

• Reviewed mortgage processing files to ensure accuracy, compliance, and quality standards.
• Performed data validation and quality checks to identify discrepancies and improve process accuracy.
• Collaborated with operational teams to maintain productivity, quality benchmarks, and service delivery targets.

Bachelor of Science - Computer Science - Dayanand Science College, Latur (SRTM University, Nanded) (2020)