Mahi. Celine

Organized and motivated employee with strong communication and problem-solving skills. Seeking to enhance function.

AR Caller - AGS Health Insurance Company

(2019-01 - 2020-12)

• Client Interaction: Handle inbound and outbound calls to resolve billing inquiries and provide excellent customer service.
• Account Management: Utilize Epic software to manage patient accounts, ensuring accurate and timely updates.
• Billing Resolution: Investigate and address discrepancies in patient billing, collaborating with internal teams as needed.
• Revenue Cycle Support: Assist in the professional and hospital billing processes to optimize revenue collection.
• Documentation: Maintain detailed records of communications and actions taken regarding accounts for future reference.
• Process Improvement: Identify and recommend improvements to AR processes to enhance efficiency and client satisfaction.

Teacher - Our Lady's Matric. Hr. Sec. School

(2016-01 - 2017-12)

Teacher - Holy Prince Hr. Sec. School

(2017-01 - 2018-12)

Teacher - Nehru High School

(2008-01 - 2011-12)

B.C.A - Shri Shakthi Kailash Women's College, Salem

M.C.A - Loyola College, Chennai