Mama Behera

HR and Talent Acquisition professional with 4+ years of experience across domestic and US IT recruitment, banking-sector hiring, customer support, and high-volume sourcing. Skilled in end-to-end recruitment, candidate screening, interview coordination, offer and onboarding support, client/account management, and stakeholder communication. Experienced in sourcing through job portals, LinkedIn, referrals, and professional networks, with working knowledge of US IT recruitment, visa categories, and C2C tax/implementation processes.

HR Recruiter - Bright IT Global Solutions Pvt. Ltd. - Noida

(2026-02)

• Manage end-to-end recruitment for multiple job positions, from sourcing and screening through selection and joining.
• Source candidates through job portals, LinkedIn, employee referrals, and other recruitment channels.
• Screen resumes, conduct initial candidate interactions, and shortlist profiles against job requirements.
• Coordinate interviews with hiring managers and maintain timely candidate follow-ups throughout the selection process.
• Support salary discussions, offer letters, joining formalities, and onboarding activities.
• Maintain candidate databases, recruitment trackers, documentation, and regular hiring reports.
• Use strong communication, customer-focused service, attention to detail, and MS Office skills to manage recruitment operations.

Customer Support Associate - Tech Mahindra

(2023-07 - 2024-11)

• Handled customer interactions in a high-volume voice process with a strong focus on service quality and satisfaction.
• Provided support for customer queries through phone and other approved communication channels.
• Worked effectively in a fast-paced, target-driven environment while maintaining accuracy and professionalism.
• Contributed to process performance and customer satisfaction through consistent issue handling and follow-up.

Junior Recruiter - Iquest Management Consultant Pvt. Ltd. - Pune

(2021-08 - 2022-12)

• Managed full recruitment lifecycle for domestic IT requirements, including sourcing, screening, interview coordination, offer negotiation, and onboarding.
• Managed 5 key client accounts and supported recruitment of 20+ permanent and contract professionals per month.
• Worked on roles including Full Stack .NET Developer, Node.js & Angular Developer, Flutter Engineer, and Magento Developer.
• Built sourcing strategies through job portals, networking, and recruitment activities to support niche hiring.
• Supported hiring requirements for clients including Vernost, ReverseLogix, Brainvire, and Lumos Software Solutions.

Technical Recruiter - VYZE INC Software Solution - Bhubaneswar

(2020-02 - 2021-04)

• Managed full-cycle US IT recruitment across multiple client requirements, from sourcing through onboarding.
• Worked on Java Developer, .NET Developer, Salesforce Developer, Data Analyst, Business Analyst, DevOps Developer, and related roles.
• Led hiring and onboarding support across 5 clients and multiple technical roles while coordinating with leadership and candidates.
• Worked with US recruitment processes, including C2C tax/implementation and candidate documentation.
• Handled candidates across US work authorization categories such as US Citizen and Green Card, with working knowledge of visa and tax concepts.

Graduation - History Honours - Raja Madhusudan Dev College (2025)

PGDCA - Post Graduate Diploma in Computer Applications - Galaxy Computer Education, G. Udayagiri – OSOU (2021 - 2021)

Diploma - Civil Engineering - Jeypore School of Engineering & Technology, SCTE&VT (2015 - 2017)

12th - Science - Vikram Dev Autonomous College (2013 - 2015)

10th - D.A.V.

Model Senior Secondary

School (2013 - 2013)