Technical Manager at Shivaami Cloud Services (2023-11 – Present)
Reporting to: Chief Technology Officer (CTO)
- Technology Strategy & Roadmap: Contribute to defining the organization's technology roadmap, evaluating emerging platforms (AI, cloud, automation) for enterprise adoption.
- Security Oversight: Own security analysis function coordination, ensuring infrastructure, data, and access controls align with organizational risk and compliance requirements.
- Digital Transformation: Lead automation and application development initiatives that digitize manual HR, timesheet, and recognition processes end-to-end.
- Vendor & Budget Management: Manage technology vendor relationships and budget planning for cloud, infrastructure, and software investments.
- Stakeholder Reporting: Report directly to the CTO on technology performance, KPIs, and strategic initiatives, translating business needs into technical execution plans.
- Team Development: Build technical capability across a 40-member team, mentoring for succession planning and cross-domain skill growth.
- Lead a cross-functional team of 40 members across Microsoft, Google Workspace (GWS), and Security Analysis domains, ensuring smooth collaboration and alignment between departments.
- Drive business process automation initiatives, improving operational efficiency, accuracy, and time savings across daily operations.
- Spearheaded development of a Timesheet Application to automate employee work-hour tracking, improving payroll accuracy and reporting efficiency.
- Built an end-to-end HR Hiring Application that streamlined candidate tracking, interviews, and onboarding, eliminating recruitment bottlenecks.
- Designed a Rewards and Recognition Application to track employee achievements, improving engagement, morale, and retention.
- Developed dynamic Looker Studio dashboards for real-time KPI tracking, enabling leadership to make data-driven decisions.
Technical Lead at Saint-Gobain (2018-11 – 2023-11)
- Served as individual contributor for Druva backup administration on AWS Cloud for UK and Ireland (UKI) based clients.
- Managed AWS S3 storage and end-user backup support for Druva clients.
- Administered Azure virtual machines, including provisioning, scaling, and decommissioning.
- Developed PowerShell scripts to extract information across bulk machine fleets.
- Led a 7-member USS Support team covering IT administration, on-site intervention (SCCM), and Druva cloud support.
- Built advanced Excel and Power BI dashboards for organizational and client (Druva) timesheet reporting.
- Upskilled the team on new technologies and certifications; led DevOps upgrade initiatives covering Git, GitHub, Docker, Jenkins, and Python.
Cloud Consultant / ITMS at Pinnacle Infotech Pvt. Ltd. (2018-01 – 2018-10)
- Trained cloud engineers on Infrastructure-as-a-Service (IaaS) implementation.
- Led database implementation and migration to Azure Cloud.
- Managed Azure cloud infrastructure and maintained scaling policies for VMs and database servers.
- Created and managed IAM users, policies, and role assignments; enabled customer notification services for infrastructure.
Production Manager at Eduonix Learning Solutions Pvt. Ltd. (2016-09 – 2017-12)
- Set up infrastructure for e-learning training production; recorded Linux, Microsoft administration, and DevOps courses.
- Monitored and edited freelance trainer recordings and reviews; planned recording studio schedules.
- Conducted cloud technology trainings (AWS, Google Cloud, Azure) and managed AWS S3 storage and API gateway for clients.
Freelance Corporate Technical Trainer at Independent (2015-08 – 2016-08)
- Delivered technical trainings including Linux administration (L&T, Annet Technologies), IIS 7.0 (Eclerx), and UNIX (Kharghar Engineering College).
- Conducted Azure and Google Cloud Computing trainings, and assisted clients with on-premises to cloud database migration.
Corporate Trainer at Arrina Education Pvt. Ltd. (2013-05 – 2015-08)
- Set up training infrastructure and delivered Windows and Linux administration trainings for retail networking clients.
- Maintained NPS and RDS servers and security appliances; conducted induction-to-advanced level trainings for organizations including Nelito, NSE-IT, and 3i Technologies.
Corporate Trainer at Teamlease Pvt. Ltd. (2011-08 – 2013-04)
- Delivered corporate trainings and evaluated market and technology trends to identify emerging skill needs.
- Deployed WDS servers for OS provisioning across training environments.
Technical Head at HCL CDC (2009-12 – 2011-07)
- Led corporate and faculty development trainings for RHCE, CCNA, MCSE, and CCNP (Routing & Switching).
- Prepared instructor guides, set technical training agendas, and coordinated curriculum planning with academic heads.
Corporate Technical Trainer at Trimax Infrastructure Ltd. (2008-12 – 2009-11)
- Delivered faculty development programs for RHCE, CCNA, MCSE, and CCNP certifications.
- Prepared instructor materials and coordinated curriculum and training center agendas.
Jr. System Administrator at Cerebral Education Pvt. Ltd. (2006-03 – 2008-11)
- Configured DHCP and Active Directory servers; maintained Prometric center setups and hosted websites.
- Planned curriculum and coordinated training delivery with center academic heads.
