Lead Experience Designer - Wongdoody-Infosys
(2024-07)
Led UX design across multi-domain enterprise products, building adaptable solutions for diverse user needs and complex business ecosystems.
- Drove 0→1 design for a large-scale enterprise platform with 5,000+ production-ready screens in 14 months, onboarding 2 major banking clients across the Middle East and Asia, with a centralised design system that cut per-screen design time by ~35%.
- Scaled responsive, cross-platform experiences (mobile, tablet, web) through a modular design system, delivering visual consistency at scale and driving ~25% growth in cross-device adoption.
- Managed and mentored a team of 8 designers to deliver 3,000+ screens in 90 days, improving team efficiency by ~30% through agile workflows; also contributed to RFPs, POCs, and Pitch design to support client acquisition.
- Contributed to AI-led product exploration, evaluating emerging models in internal showcases and defining UX considerations for AI-driven enterprise experiences.
Associate Designer - Placement Solutions.in
(2023-06 - 2024-07)
- Built and evolved design systems and reusable assets, increasing UI consistency (+40%) and reducing design to development handoff time.
- Simplified complex workflows, reducing cognitive load and enabling faster, more intuitive task completion.
- Designed user-centric web and digital experiences, driving +20% user engagement and feature adoption across key product areas.
- Developed and maintained modular UI components, reducing redundancy and enabling faster, scalable product development.
UX Research & Design Intern - Tata Consultancy Services (TCS)
(2023-01 - 2023-05)
- Partnered with UK automobile industry stakeholders during live platform rollouts, translating user feedback into design decisions that directly shaped emissions tracking workflows aligned with SDG 2030 targets.
- Designed an employee value chain framework to monitor and reduce emissions which contributed to ~10–15% improvement in reporting accuracy and had 3 of 5 proposed product features greenlit and shipped.
- Introduced data visualization and alerting features that reduced decision-making time for key user tasks; backed by research synthesizing 50+ academic and industry sources, published as a sector sustainability paper.
Product Development Intern - Whirlpool Corporation
(2021-07 - 2021-09)
- Conducted usability assessments across 3+ product interaction touchpoints, identifying key friction points and contributing to ~30% reduction in moisture retention and measurable gains in product reliability and user satisfaction scores.
- Applied human-centred design thinking to solve a recurring product pain point affecting end-user experience, proposing a mechanism-level solution that eliminated the need for costly redesigns, saving an estimated 15–20% in manufacturing rework costs while improving functional usability.
