Manas Naphade

Results-driven Store Manager with a strong background in high-end retail and hospitality management. Proven track record of driving sales growth and operational excellence within the Aditya Birla Fashion & Retail (ABFRL) ecosystem, specifically focusing on the premium Louis Philippe brand. Combines a service-oriented foundation from IHM Gandhinagar with sharp business acumen to deliver exceptional customer experiences and maintain brand integrity.

Assistant Store Manager at Louis Philippe (Aditya Birla Fashion & Retail Ltd.) (2024-08 – 2025-11)

STORE MANAGER at PETER ENGLAND (2026-01 – 2026-08)

Work flow and operations

• Inventory Management: Oversee end-to-end intake and outward flow, verifying stock against invoices/challans to ensure 100% accuracy and real-time ERP updates.
• Quality Assurance: Conduct rigorous audits on inward merchandise to eliminate defects before floor placement.
• BOH Operations: Optimized stockroom organization through systematic binning and barcoding for all categories (Formals, Casuals, Accessories).
• Sales & VM: Drive revenue by hitting sales targets and strategically placing high-margin arrivals in "hot zones" to maximize engagement.
• Logistics & Omnichannel: Manage RTVs, inter-store transfers, and premium fulfillment for "Ship-from-Store" online orders.
• store opening
• maintain sales numbers and DSR report
• find out SSPD ratio, sell-through ratio, conversion rate
• staff training
• fire safety training
• visual merchandising
• closing process
• cash management and records
• category sale percentage
• customer service and calling customer.
• Achieved monthly target
• manage inventory
• audit preparation
• maintain feedback scale
• weekly reports
• daily reports
• maintain ABV,ABS
• avoid single qty bills
• communicate offers
• product knowledge and training
• staff hiring
• store sale analysis
• keep records of DC and LR number
• weekly roaster industrial Training at Indore Marriott Hotel

6 months DURING COLLEGE

• Multi-Departmental Rotation: Gained 360-degree exposure across Housekeeping, Kitchen, and Bar operations, ensuring strict adherence to Marriots global luxury standards.
• Service & Culinary Support: Assisted in mise-en-place, food preparation, and bar setup while maintaining 100% compliance with HACCP food safety protocols.
• Guest Experience & Maintenance: Executed "Gold Standard" room inspections and public area upkeep to ensure premium brand presentation and guest satisfaction.
• Inventory & Logistics: Managed stock levels for linens, amenities, and bar inventory, assisting in daily audits and systematic back-of-house organization.
• Operational Excellence: Supported front-of-house teams during high-occupancy periods, focusing on rapid service delivery and seamless guest interactions.

Bachelor of Science in Hospitality Management – Institute of Hotel Management (IHM), Gandhinagar (2024-06)