Manish Ayare

Results-driven Operations & Client Servicing Leader with over 15 years of experience in managing high-performance teams, optimizing operations, and delivering excellence in client engagement within the interior design and real estate sectors. Proven track record of enhancing process efficiency, implementing ERP systems, and handling large-scale vendor and HR operations.

Operational Head - Arch-Flounce Interiors and Architectural Solutions - Mumbai

(2014-01 - 2025-09)

• Led daily operations across design, sales, and site execution teams.
• Created and analyzed daily/weekly/monthly performance reports (Sales, Site Progress, Campaigns).
• Ensured seamless HNI client servicing with site visits and follow-ups.
• Oversaw ERP software for team and vendor performance tracking.
• Managed vendor procurement and HR coordination.
• Spearheaded strategic planning and budgeting (monthly to annual).
• Acted as a central liaison for interdepartmental communication.
• Coordinated between design, execution, and client servicing teams for seamless project delivery.
• Implemented SOPs to streamline task assignment, reporting, and project lifecycle management.
• Tracked and evaluated team KPIs to improve productivity and accountability.
• Led vendor negotiations to ensure high-quality procurement at optimal costs.
• Supported branding and sales initiatives through data insights and operations feedback.

Marketing Head - Loyalty Resources Management Pvt. Ltd - Mumbai

(2009-02 - 2013-12)

• Developed and executed brand visibility strategies.
• Led sales teams to meet monthly targets.
• Analyzed campaign ROI and optimized outcomes.
• Maintained partnerships with key clients and business stakeholders.

Customer Service Associate - 2STEPLOAN.com - Mumbai

(2006-03 - 2009-01)

• Delivered prompt and empathetic customer service.
• Resolved client issues across phone, email, and in-person support.
• Maintained detailed client interaction records.

Bachelor of Arts - B.A. - University of Mumbai (2008 - 2009)

HSC - Maharashtra State Board (2005 - 2006)

SSC - Nasik Board (2003 - 2004)