Manish Gupta

Results-driven Digital Lending and NBFC professional with strong experience in business operations, credit, sales, sanction, collections, team management, and product management. Currently working as Domain Head for MudraSewa at Urgent Finvest Limited, managing 80+ team members and the complete lending business cycle. Experienced in driving high-value disbursement, improving collection efficiency, managing portfolio quality, optimizing processes, and delivering business growth through KPI-driven team leadership.

Urgent Finvest Limited | MudraSewa | Domain Head

Currently responsible for end-to-end business operations of the MudraSewa digital lending product, managing 80+ team members across Sales, Credit, Sanction, and Collection functions.

• Managing the complete business cycle from lead generation, credit assessment and sanction to disbursement and collections.
• Driving business growth with monthly disbursement targets of up to ₹30 Cr.
• Managing T-0 Collection target of 85% and T-10 Collection target of 90%.
• Leading Credit & Sanction operations with focus on underwriting quality, risk assessment, and portfolio quality.
• Monitoring Sales performance, productivity, conversion ratios, and disbursement.
• Leading Collection operations to improve repayment efficiency and reduce delinquency.
• Setting team targets, monitoring KPIs, conducting performance reviews, and driving daily productivity.
• Coordinating with senior management, technology, operations, and other stakeholders for smooth business operations.
• Identifying process gaps and implementing strategies to improve efficiency, risk control, customer experience, and profitability.
• Responsible for overall business performance, operational excellence, team productivity, and P&L-oriented growth of the assigned domain.

MBA – Finance & Marketing — 2024–Present

Bachelor of Arts in Journalism & Mass Communication (BAJMC)

Simplilearn – Leadership Course / Certificate