Manisha Nagare

Results-driven CRM professional with 10+ years of experience in Real Estate Sales and Post-Sales Operations, Collections Management, Agreement Registration, Customer Lifecycle Management, and Possession Coordination. Proven expertise in handling end-to-end CRM operations, payment recovery, home loan coordination, customer retention, MIS reporting. Skilled in ERP systems and maintaining high customer satisfaction levels.

CRM Executive - Parth Developers - Pune

(2025-02)

ERP Software : STRATEGIC - ERP

• Handling customer interactions, documentation, and CRM system updates.
• Coordinating agreement registration, SDR payments, and handover processes.
• Managing APF files, bank documentation, and Bank NOC.
• Resolving customer complaints, cancellations, and payment follow-ups.

CRM Executive - Malpani Properties - Pune

(2023-05 - 2025-02)

• Handled multiple real estate projects with end-to-end CRM responsibilities.
• Prepared and coordinated agreements, registrations, and SDR payments.
• Generating the Demand, Receipts, Bank NOC.
• Handled Two Bldg. possession delivery for 220 customers. Maintain maintenance record.
• Managed bank loan documentation and APF compliance.

CRM assistant & Admin - Nirman Developers - Pune

(2009 - 2012)

• Managed front office operations, records, and staff coordination.
• Maintained registers, supplier payments, and office administration.
• Making agreements, Demand, Receipts, Bank NOC, Maintain maintenance records.

CRM assistant & Admin - Nirman Developers - Pune

(2015-06 - 2023-02)

• Managed front office operations, records, and staff coordination.
• Maintained registers, supplier payments, and office administration.
• Making agreements, Demand, Receipts, Bank NOC, Maintain maintenance records.

Legal Documentation Executive - Suryakant Kakade Group - Pune

(2014 - 2015)

• Assisted the Legal Department by preparing and typing legal documents, including MOUs, agreements, sale deeds, and official correspondence.

Sales Department Assistant - Adept Fluidyne Pvt. Ltd. - Pune

(2004 - 2006)

• Prepared and managed sales documentation, including quotations, order acceptances, invoices, and delivery challans.
• Maintained accurate records using software-based systems.

B.A. - Pune University (2004)

Typing