Manjiri Kate

Accomplished finance and operations professional with expertise in expense management, reconciliation, and compliance across US, UK, and Swiss regions. Skilled in preparing MIS reports, dashboards, and functional specifications to drive process improvements and support management decision-making. Experienced in ERP operations, process optimization, and workflow automation to enhance efficiency and accuracy.

Adept at risk and compliance monitoring, stakeholder coordination, and delivering operational excellence.

Senior Analyst at WPP Marketing Communications India Pvt. Ltd. (2022-06 – Present)

• Manage monthly expense report reviews for US and Canada in Workday ERP, ensuring accuracy, compliance, and tracking duplicate submissions.
• Prepare daily reports, SRM files, and dashboards, providing insights and trend analysis to support management decisions.
• Collected, analyzed, and documented business requirements and Functional Requirement Specifications (FRS) for process improvements.
• Handle daily emails and queries from branches, regions, and units within SLA/TAT, ensuring effective communication and adherence to policies.
• Analyze trends, KPIs, and operational metrics, providing actionable insights to improve efficiency and decision-making.
• Maintain and update dashboards and management reports, ensuring stakeholders have real-time visibility into performance.
• Collaborate with stakeholders across departments to gather requirements, resolve issues, and implement business solutions.
• Ensure compliance with internal policies and controls, minimizing operational and financial risk.
• Conducted variance analysis and reconciliations to identify discrepancies, improve reporting accuracy, and strengthen financial controls.
• Designed and implemented process improvement initiatives, resulting in enhanced operational efficiency and reduced cycle times.
• Performed root cause analysis on reporting errors and operational gaps, recommending corrective actions to prevent recurrence.

Senior Associate at Mettler Toledo Global Business Solutions India Pvt. Ltd. (2016-06 – 2022-06)

• Oversaw monthly expense report reconciliation for US, UK, and Swiss regions via Concur, ensuring compliance and accuracy.
• Analyzed, documented, and validated business requirements and Functional Requirement Specifications to support operational efficiency.
• Addressed and resolved queries from branches, regions, and units, maintaining seamless communication with stakeholders.
• Coordinated accruals, advance follow-ups, MIS, and managerial reporting within defined TAT/SLA timelines.
• Executed SAP-ERP operations, including LSMW uploads and batch payment processing, to optimize financial workflows.
• Enforced standard operating procedures and quality benchmarks, driving operational excellence and superior customer experience.
• Directed service delivery, process enhancements, and continuous improvement initiatives to achieve performance objectives.
• Developed and optimized business processes while managing staffing, recruitment, and performance strategies for a high-performing team.
• Monitored and analyzed key performance metrics to identify gaps, propose solutions, and enhance team productivity.
• Implemented automation tools and workflow optimization techniques to reduce manual effort and improve turnaround times.
• Collaborated with cross-functional teams to execute strategic initiatives and support business growth objectives.
• Supported client relationship management by ensuring timely resolution of escalations and maintaining high service standards.

Business Associate at Kelly Services Ltd. (2014-07 – 2016-06)

• Streamlined monthly expense report processes for US, UK, and Swiss regions using Concur, ensuring accuracy and compliance.
• Prepared and documented business requirements and functional specifications, enabling efficient process improvements and system implementations.
• Conducted risk and compliance checks on operational processes to ensure adherence to internal policies and regulations.

Business Associate at Veeraraghavan & Co. (2014-01 – 2014-07)

• Executed client portfolio management and financial advisory services, enhancing customer satisfaction and retention.

Loan Processor at Tata Capital Housing Finance (2013-03 – 2013-12)

• Processed housing loan applications, verified client financials, and assessed risk for accurate approvals.

Credit Processor at Veeraraghavan and Co. (2012-07 – 2012-12)

• Validated credit applications and mitigated risk through meticulous documentation checks.

Junior Executive at Cholamandalam Business Services Ltd. (2008-04 – 2011-03)

• Administered loan processing, account verification, and documentation for retail and SME clients.

Post Graduation Diploma in Financial Management (2011 – 2011)

Bachelor Degree in Commerce - Accounts – Mumbai University (2008 – 2008)