Manjula Dokka
Open to work | SAP SD Trainee Consultant| SAP SD O2C End User | Excel & Power BI Reporting Expert
Hire this person
Send a job offer directly to this candidate
About
Experienced anddedicatedprofessional with8.6years with 5.6years in
SAPSD(Order- to-Cash) and3years in Customer Support Processes, now seeking to re-enter the SAP domain after a planned career break.
Committedtoleveraging past expertise and continuous self-learning to contribute effectively to business operations and client satisfaction.
Experience
SAPSDERP:SalesOrderCreation(VA01/VA02/VA03),Delivery
(VL01N), Invoicing (VF01), Credit/Debit Memo Processing.
O2CProcess:InvoiceProcessing,PaymentReconciliation,Claim
Validation.
CustomerSupport: Email &Call Handling, Escalation
Management,ClientCommunication,CallHandling(Customer&
Logistics).
MSOfficeTools:ExcelReporting,Word,PowerPoint.
SoftSkills:Adaptability,QuickLearner,TeamCollaboration,
Problem-Solving, Communication.
Education
MBAfromIGNOUniversityfrom2011to2014
B.Sc.-AndhraUniversity(2008) with 80%
Intermediate-Aditya Junior College (2005) with 80.5%]
BoardofSecondaryEducation-MSNHighSchool(2003)with
89%
