ManjulaChandrashekar

Dedicated and customer-focused administrative professional with 9 years of experience in front-office operations, guest relations, office administration, CRM management, and customer service. Proven ability to manage reception, coordinate administrative activities, maintain office records, support HR and sales teams, and deliver exceptional customer experiences. Strong communication, multitasking, and organizational skills with proficiency in MS Office and Excel.

Receptionist, Host & Guest Relations Executive (Multitasking) - Krishna Jewellers - Jubilee Hills

(2025-10)

• Manage front-office operations and reception activities.
• Welcome and assist customers with a professional and courteous approach.
• Handle guest relations and customer coordination.
• Support daily administrative and customer service operations.

CRM & HR Executive - Anjaneya Jewellers

5 Months

• Maintained employee attendance and administrative records.
• Coordinated staff discipline and operational compliance.
• Collected and analyzed customer feedback to improve service quality.
• Updated customer information in CRM systems.
• Supported the sales team with customer insights and follow-up activities.

Admin Head / Accounts Manager - Vaarin Global Impex

(2024-04 - 2025-03)

• Managed overall office administration and daily operations.
• Maintained office expense records and documentation using Excel.
• Prepared quotations and handled client correspondence.
• Coordinated administrative processes and operational activities.

Receptionist & Office In-Charge - Richmint Fintec Pvt. Ltd.

4 Years

• Managed reception and visitor handling.
• Coordinated email communication and courier management.
• Maintained office records and administrative documentation.
• Supervised daily office operations and expense management.

Receptionist cum Office In-Charge - Moon Springs Construction

(2019 - 2020)

• Welcomed visitors and explained project details to prospective customers.
• Coordinated office operations and administrative activities.
• Assisted with customer inquiries and site visit coordination.

Computer Operator - Active Sports

(2015 - 2017)

• Prepared quotations for fitness and exercise equipment.
• Managed customer documentation and communication.
• Coordinated dispatch of quotations and business correspondence.

Computer Operator - Magnatek Enterprises (Dynamed)

(2009 - 2010)

• Prepared quotations for operation theatre equipment.
• Coordinated documentation and communication with hospitals.
• Managed office correspondence and courier operations.

Customer Support Executive (Outbound) - Kankei (ICICI Prudential Process)

(2007 - 2008)

• Conducted outbound customer interactions.
• Explained insurance products and generated customer leads.
• Maintained customer communication and follow-up records.

Intermediate - Bi.P.C - Vanitha Maha Vidyalaya

SSC - Madapati Hanumanth Rao Girls High School