Manjusha Kannoth
Manual Testing & QA Analyst with 6+ years of experience in Telecom BSS domain
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About
Manual Testing & QA Analyst with 6+ years of experience in Telecom BSS domain, specializing in End-to-End, Functional, Regression, and UAT testing. Strong background in Billing Systems (CBS), CRM, OCS, and Agile projects. Proven ability to lead teams, manage defects, and coordinate with cross-functional stakeholders. Took a planned career break for family responsibilities and now fully prepared and motivated to re-enter the workforce in Manual Testing / QA Analyst roles.
Experience
Senior Software Test Engineer / Domain Lead - Huawei Technologies India Pvt. Ltd.
(2015-10 - 2016-04)
Project: Cell-C (South Africa). Environment: CRM, CBS, Huawei OCS, SQL, Linux. Methodology: Agile.
- Analysed telecom billing requirements.
- Designed and executed manual test cases.
- Conducted functional, regression, and end-to-end testing.
- Collaborated with dev teams during CIT/SIT.
- Managed defects in JIRA, coordinated CRM/CBS/IPCC releases, and mentored team members while maintaining test documentation.
Senior Test Engineer / QA Analyst - Tech Mahindra Ltd
(2013-12 - 2015-09)
Project: Amalfi – E2E Billing Testing.
- Lead end-to-end billing testing, including design reviews, UAT, and customer demos.
- Logged and tracked defects in HP QC and reviewed test results. Collaborated with designers, developers, and business stakeholders to guide execution.
Test Engineer - Tech Mahindra Ltd
(2013-01 - 2013-12)
Project: Harlequins – Service Migration (BT). Environment: Siebel CRM, Self-Care Portal, CMC.
- Performed Functional, Regression, and UAT testing.
- Managed defect tracking and retesting using HP QC. Coordinated with cross-functional teams during CFT calls.
- Supported test case walkthroughs and execution.
Test Engineer - Tech Mahindra Ltd
(2010-11 - 2012-12)
Project: Customer Service System (CSS) – Billing. Environment: COBOL, CICS, IBM Mainframe.
- Led test planning, data preparation, and execution.
- Coordinated User Acceptance Testing (UAT).
- Validated telecom billing, bill production, and archiving.
- Communicated status and updates to stakeholders.
Career Break
(2016-01)
Took a planned career break to manage family responsibilities. Now fully available and actively seeking opportunities to re-enter the workforce as a Manual Tester / QA Analyst.
Education
M.Tech - BITS Pilani (2015)
B.Sc. - Mathematics - W.M.O College (2010)
