Manmath Kumar

Responsible for F&B Manager, passionate about delivering outstanding quality and service. Offering 15 years of experience in industry with history of recognition for performance. Customer-focused, successfully contributing to company profits by improving team efficiency and productivity.

Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales. Motivated event planning professional skilled in smooth, orderly hospitality coordination.

Leads by example to develop driven, high-performing function teams. Delivers to exact client briefs through methodical design and organisation.

Banquet Manager - Radisson Blu Resort, Goa - Cavelossim, Goa

(2022-06)

• Handling 180 cover Upperdeck (Multi-cuisine Restaurants), 48 Cover Greco RESTAURANT, 132 Keys Room Service
• with 4 Banquet Hall
• Report to General Manager and M.D.
• Oversee the daily operations of outlet for efficient operation
• Ensure brand standard should be maintained by all team members
• Plan and assign daily workloads to outlet associates
• Check email on daily basis & making I.O.C and giving to other dept
• Organize the marketing activities, such as promotional events and discount schemes and happy hours
• Treats all team member fairly with respect
• Create and execute plans for department sale, profit and staff development
• Establish operational strategies to meet quality and customer service standard
• Develop marketing strategies to improve sales and profitability
• Maintain the outlet facility, hygienic and cleaning
• Interview and hire associates for outlet operations
• Making duty roaster & leave to handle staff off & dividing the section or duty allocation
• Taking briefing & training on shift before operation
• Schedule orientation and job training to outlet associates
• Organize regular meetings with F&B Manager to discuss about issues and updates
• Analyze and resolve problems in a timely and accurate manner
• Organize Banquet conference, special events and entertainment to the guest
• Address customer's queries courteously and ensure customer satisfaction
• Oversees optimal utilization of seating capacity & up selling techniques for constant improvement of outlet A.P.C.
• Attended special request and need of each guest and took feedback from the guest as needed and passed to the management
• Ensuring availability, proper handling storage & effective control of all service equipment and accessories in order to achieve smooth operation
• Managed small and large scale events, conferences and seminars

Restaurant Manager - ACRON WATER FRONT RESORT - Baga, Goa

(2021-12 - 2022-06)

• Handling 102 Cover The RIVER Restaurant (Multi-cuisine Restaurants) and Neptune Bar
• 2 Banquet hall and Room service
• Report to G.M.
• Member ITC Hotel Group

Restaurant Manager - HOTEL LACALYPSO - Baga, Goa

(2021-03 - 2021-12)

• Handling 102 Cover The LA-CAFE (Multi-cuisine Restaurants) and LA-SHACK 72 Cover
• 2 Banquet hall and Room service
• Report to F&B Manager and G.M.

Restaurant Manager - FORTUNE ACRON REGINA - Goa

(2018-09 - 2020-03)

• Handling 102 Cover The Orchid (Multi-cuisine Restaurants) and Neptune Bar 36 Cover (Coffee Shop)
• 2 Banquet Hall and Room service
• Report to F&B Manager and G.M.
• Member ITC Hotel Group

Restaurant Manager - RESORT RIO - Goa

(2017-12 - 2018-09)

• Handling 150 cover Pickled Mango (Multi-cuisine Restaurants) and Rio Bar 52 Cover (Coffee Shop)
• Report to F&B Manager and G.M.
• FIVE STAR DELUX HOTEL
• Carlson Rezidor Group

Asst. Restaurant Manager - Radisson Hotel - Candolim, Goa

(2015-01 - 2017-12)

• Carlson Rezidor Group

Captain - THE O HOTEL - Candolim, Goa

(2011-08 - 2015-01)

• Handled 82 cover coffee shop (KITSCH), Room Service, Lobby Bar & Banquet also
• Report to the Restaurant Manager and F&B Manager
• Responsible to meet the budget a customer feedback
• Making duty roaster & leave to handle staff off & dividing the section or duty allocation
• Taking briefing & training on shift before operation
• Handling guest service operation with taking order & with leading the team
• Making month end report and daily sales report, liquor inventory, Breakage report comment card, Restaurant closing report
• Leading the team to work as a team work
• Planning with the manager to operate the team and operation the out-late
• Assisting my restaurant manager & handling shift absent of rest manager

F&B Steward - LA CALYPSO Hotel - Baga, Goa

(2010-11 - 2011-08)

• Worked in 72 covers multi-cuisine restaurant (LA SHACK) and 52 cover coffee shop
• Welcome to the guests, greeting, and escort to the table
• Perform all necessary tasks to serve food and beverage according to the standard and operating manual of the Hotel
• Responsibility for all service, preparation before, during and after service
• First read the Log book & to be checked Availability and Not -Availability for the kitchen and bar
• Take the maintenance records of reservation, coordinate sitting and distributing the guests in the outlet
• Ensures breakages & Spoilage in the outlet are kept to minimum
• Provides accurate information, recommendation to the guest on any query regarding Hotel, local area etc
• Taking guest feedback

F&B Steward - AZZARO RESORT AND SPA - Gujarat

Graduation - SWAMI VIVEKA NANDA College (2012-01)

Diploma - hotel management course - A.M.C.M.T. College (2010-01)

C.H.S.E. - council of higher secondary education Odisha (2009-01)

H.S.E. - board of secondary education Odisha (2007-01)