Manu Joseph Mathew

To work in an environment that fosters my professional growth and allows me to apply my knowledge and skills in the most efficient way possible.

Associate Sales consultant - Policy Bazaar - Ernakulam

(2025-10 - 2025-01)

• Telecommunicate with existing and new customers to upsell and promote systematic investment plans.
• Identifying customer needs and suggests the best required plan for their investment needs.
• Meeting the sales targets and closing transactions.

Senior Consultant - Customer Support - Intouch CX - Bangalore

(2021-07 - 2023-06)

• Used substantial gaming expertise to understand and solve the queries from gamers.
• Assisting new hire progression, provide feedback and implement appropriate solution for self skilling and program knowledge.

Associate - CS phone support - Sutherland Global Services - Kakkanad

(2016 - 2021)

Process Analyst with 5 years technical experience on handling one among the fastest Interactive voice response (IVR's)

Tour co-ordination executive - Prinati Holidays - Goa

(2015 - 2016)

Experience in field of tour marketing, front office services and maintaining good customer service relationship.

B.Tech - Federal Institute of Science and Technology, Angamaly (2014)

Pre Degree - Rajagiri H. S. S, Kalamassery (2010)