Manu Mohan

Results-driven Administration, Operations and Finance Professional with 15+ years of experience across insurance, finance and business operations. Skilled in team management, client relationship management, process optimization, vendor coordination, HR operations and compliance. Experienced in handling ERP systems, MIS reporting and driving business development initiatives.

Strong analytical, communication and leadership skills with a proven ability to improve operational efficiency and achieve organizational goals.

Manager at MP Finance (2019 – Present)

• Lead day-to-day administrative and operational activities.
• Manage onboarding, HR documentation, payroll and leave administration.
• Handle gold loan and business loan operations including customer verification, documentation and disbursal coordination.
• Coordinate business operations, vendor communication and collection activities.
• Supervise staff performance and ensure efficient workflow.
• Drive business growth through customer relationship management and marketing initiatives.
• Maintain compliance with internal policies and regulatory requirements.

Area In-Charge at IFFCO Tokio General Insurance (2013 – 2019)

• Managed and supervised field operations and sales team performance.
• Achieved branch/area business targets in motor, health, property and other general insurance products.
• Handled customer relationship management, policy issuance, renewals and claims coordination.
• Managed HR documentation, payroll coordination and attendance records.
• Conducted training and performance reviews for field staff and agents.
• Developed business through agent network, corporate tie-ups and direct sales.
• Ensured compliance with IRDAI guidelines and company policies.

Executive at SEPR India Ltd (2011 – 2013)

• Coordinated sales operations and office administration.
• Managed salary processing, leave documentation and HR records.
• Assisted in day-to-day administrative and operational activities.
• Handled documentation, reporting and coordination with departments.

MBA in Information Systems & Management – Bharathiar University, Coimbatore

B.Sc. in Information Technology – AJK College of Arts & Science