Marzia Khan

Results-driven Senior Key Accounts Manager with 2 years of experience overseeing strategic accounts and maximizing client lifetime value. Skilled in account expansion, cross-functional coordination, and identifying growth opportunities while maintaining high client satisfaction.

Senior Key Accounts at Phonepe Private Limited (2023-09 – 2025-10)

• Coordinating Merchant Onboarding diligence for Phonepe Payment gateway product.
• Contributed on website integration For payment gateway in PHP Laravel, Node jS, Python, app integration
• Responsible for KYC processes for merchant onboarding in B2B Sales.
• Maintained Google sheets/Analytics/MS excel by extracting data from SAAS pipeline (Salesforce).
• Created reports and dashboards to track progress against goals and objectives.

Business Development Associate at Oda Class (2022-07 – 2023-08)

• In-depth understanding of CRM, Competitor activities and identifying opportunities for growth and expansion
• Conducting end-to-end customer calls, including follow-ups and calls.
• Generated revenue of more than 1cr through data analysis, data visualization within 10 months and increased target achievement rate by 50%
• Worked on Salesforce SAAS, SAP.

Bachelor's of Arts in Management Studies – Institute For Excellence In Higher Education

High School – Carmel Convent School