Mayank Dutt

Sales and partnerships leader with 15+ years of experience, including a decade focused on edtech, channel partnerships, and business development.

Currently Territory

Manager at NMIMS, driving ~60% YoY territory growth by building and scaling a high-compliance channel partner network across Delhi-NCR. Proven track record of expanding partner ecosystems (30+ partners onboarded across roles), improving lead conversion, and maintaining zero-escalation, fully compliant partner relationships. Combines strong stakeholder management with hands-on digital capability — including AI-assisted web development and Meta/Google campaign execution.

Territory Manager at SVKM's NMIMS (2024-09 – Present)

• Own end-to-end sales and channel partner operations for the Delhi-NCR territory, covering partner identification, onboarding, and long-term relationship management across a network of education partners.
• Run the full partner lifecycle — from initial outreach and meetings through to management-level negotiations — driving ~60% year-over-year growth in territory business.
• Act as the bridge between internal cross-functional teams and the external partner network, ensuring smooth coordination on policy, marketing, and service delivery.
• Mentor and guide team members on sales execution, client handling, and professional ownership, while staying closely aligned with leadership on strategic priorities.

Zonal Sales Manager at Bada Business Pvt Ltd. (2021-04 – 2024-07)

• Drove 35% year-over-year revenue growth through strategic cross-selling and upselling initiatives.
• Built trust-based partner relationships resulting in 90%+ partner satisfaction and retention rates.
• Served as primary liaison between 50+ channel partners and internal cross-functional teams.
• Collaborated with marketing, operations, and product teams to deliver a consistent partner experience and optimize service delivery.

Regional Channel Sales Manager at Bada Business Pvt Ltd. (2019-04 – 2021-04)

• Onboarded 30+ new channel partners, significantly expanding market reach and distribution capability.
• Managed day-to-day relationships with key channel partners as primary organizational liaison.
• Developed and executed engagement strategies supporting partner growth and branding initiatives.

Customer Experience Manager at Samsung India (2015-01 – 2019-02)

• Led a customer experience team handling social media escalations, achieving a 95% resolution rate.
• Improved service efficiency by 40% through process optimization and team training initiatives.

Bachelor of Commerce in B.Com – Delhi University (2012)