Md Alam Hossen

Operations Executive with a BBA in Finance and solid experience across banking, digital services, and IT operations. Skilled in process improvement, data analysis, cross-functional coordination, and client communication. Proficient in Microsoft Excel (Advanced), CRM tools, project management software, and data visualization platforms.

Passionate about optimizing workflows and delivering measurable business impact. Seeking a challenging role in operations, process coordination, or business analysis.

Operations Executive - R Systems International Ltd. - Noida, India

(2024-10)

• Working closely with global clients to support back-end operations and ensure seamless service delivery.
• Assisting in data analysis, reporting, and documentation to support project goals and business decisions.
• Communicating effectively with cross-functional teams to coordinate tasks and maintain workflow efficiency.
• Continuously learning new tools and adapting to dynamic work environments to enhance performance.

CRM & BDE - Adryon Digital Media ltd - Dhaleswar Road No 7, Agartala, Tripura

(2023-08 - 2024-09)

• Handled CRM tools to keep customer relationships strong and organized.
• Helped build and improve digital products to support sales and marketing.
• Worked with teams to turn ideas into useful features and smooth user experiences.
• Used customer data to improve products and personalize communication.
• Simplified and automated tasks to save time and boost efficiency.

Intern - South Indian bank - Ramnagar Branch Agartala, Tripura

(2023-05 - 2023-06)

• Branch Banking
• Public dealing
• Role of Technology in commencement with general public
• Assisting bank customers with my technical skills.

Bachelor of Business Administration - Finance - Holy Cross College (2023)

Higher Secondary (+2 Stages) Examination - VIVEKANANDA VIDYAPITH H.S School (2020)

Madhyamik (10th) Examination - KAKRABAN H.S School (2018)