Megha Joshi

Technical Program Manager with 14+ years of experience leading complex technology initiatives across Retail, Mobility, and Insurance domains. Skilled in driving cross-functional execution, Agile transformations, release governance, and stakeholder alignment in global delivery environments. Combines a strong engineering foundation with program leadership expertise to deliver scalable solutions, improve operational effectiveness, and enable business outcomes through disciplined execution and continuous improvement.

Technical Program Manager at Marks & Spencer (via TCS) (2024-06 – Present)

• Lead delivery across 2 engineering teams (14 engineers) supporting 2 business-critical applications and 5 concurrent initiatives focused on platform transformation, operational resilience, security, and innovation.
• Partner with 6 business and technology stakeholders to align priorities, manage risks, resolve dependencies, and drive predictable delivery outcomes.
• Increased release frequency from monthly deployments to 5+ production releases per month through improved governance, dependency management, and stakeholder alignment.
• Manage RAID activities across engineering, security, QA, infrastructure, and product teams while ensuring delivery transparency and execution rigor.
• Improved engineering efficiency by 10% through adoption of AI-assisted design analysis and security remediation workflows.
• Utilize Advanced JQL, Jira dashboards, and delivery metrics to provide leadership visibility into program health, risks, dependencies, and delivery performance.
• Automated Jira and Confluence workflows using AI-assisted tooling, reducing documentation effort by 20%.
• Coordinated release readiness, production support, risk management, and cross-functional dependency resolution.
• Coordinate execution across Product, Engineering, QA, Security, Infrastructure, and Architecture teams supporting cloud-native solutions built on Azure, APIs, microservices, Kubernetes, and CI/CD pipelines.
• Present program reviews, delivery forecasts, dependency assessments, and risk analysis to leadership teams.

Senior Scrum Master / Technical Lead at AVIS Budget Group (via TCS) (2013-09 – 2024-04)

• Facilitated Agile delivery for large-scale customer-facing mobility platforms serving global markets.
• Led Agile transformation from Kanban to Scrum, improving team velocity by 10% and strengthening sprint predictability.
• Directed PI Planning, sprint ceremonies, dependency management, and stakeholder communication within SAFe delivery environments.
• Led GDPR modernization initiatives that transformed highly manual compliance workflows into automated platforms, reducing manual effort by approximately 90% while improving regulatory compliance and operational efficiency.
• Mentored 10+ engineers and Scrum practitioners, improving Agile maturity, collaboration, and delivery effectiveness.
• Tracked and reported Agile metrics including velocity, sprint predictability, capacity utilization, and delivery trends.

Software Engineer at Multiple Clients (ToysRUs, Genworth Financial, TCS Internal) (2011-01 – 2013-12)

• Developed and supported enterprise applications using Java and Oracle PL/SQL while collaborating with business and technical stakeholders.