Melissa Tom

Detail-oriented Operations professional with hands-on experience in production scheduling, inventory reporting, documentation management and workflow coordination within a manufacturing environment. Proven ability to monitor operational performance, support capacity planning and facilitate cross-functional communication. Seeking to apply administrative, reporting and coordination expertise to support program efficiency and organisational objectives.

Production Planner/Production Scheduling Associate - Handi Foil Inc. - Antioch, IL

(2023-04 - 2026-09)

• Planned, coordinated and administered production schedules across multiple production areas considering material, labour and capacity constraints.
• Reviewed work orders, monitored schedule variances and reported deviances.
• Monitored production workflows and material movement to ensure alignment with approved schedules and operational objectives.
• Collected, analysed and reported production and inventory data using Oracle and MRP systems.
• Administered inventory control activities including cycle counts and variance analysis.
• Coordinated cross-functional communication between production, purchasing, warehousing and management teams.
• Assisted with capacity planning and supported process improvement initiatives.
• Provided operational and planning inputs to management through reports and analysis.

Production Clerk - Handi Foil Inc. - Antioch, IL

(2022-05 - 2023-04)

• Maintained structured records and documentation systems to track operational data, employee attendance and departmental reports.
• Prepared professional correspondence, reports and internal communications related to operations and inventory activities.
• Provided administrative support to operational projects, including data compilation, tracking and reporting.
• Coordinated with quality engineers and suppliers to arrange inspection and testing of rejected raw materials, including dispatching samples and supporting documentation to facilitate claim assessment and return processes.
• Entered and validated production and inventory data in Oracle systems to ensure accuracy and traceability.

Bachelor of Commerce - Elective Finance - All Saints College, Kerala, India

All India Senior School Certificate Examination - Sharjah Indian School, Sharjah, UAE (2016)