F&B Supervisor - Millennium Place Barsha Heights - Dubai
(2021-12 - 2026-07)
Oversee daily Food & Beverage operations across restaurant, banquet, and event venues, ensuring exceptional service delivery and guest satisfaction.
- Lead, train, and motivate a multicultural team to maintain the highest standards of hospitality and operational excellence.
- Monitor service quality, guest feedback, and team performance to drive continuous improvement and exceed guest expectations.
- Coordinate closely with culinary, housekeeping, front office, and sales teams to ensure seamless execution of events and special functions.
- Handle VIP and VVIP guests with professionalism, ensuring personalized service and memorable dining experiences.
- Ensure compliance with hotel policies, food safety regulations, hygiene standards, and brand service guidelines.
- Assist in staff scheduling, inventory control, operational planning, and cost-effective resource management.
- Support revenue growth through effective upselling, guest engagement, and service excellence initiatives.
Banquet Supervisor - Le Méridien Dubai Hotel & Conference Centre - Dubai
(2019-08 - 2020-12)
Supervised banquet operations for luxury weddings, international conferences, corporate events, gala dinners, exhibitions, and private functions.
- Managed large banquet teams and coordinated event execution, ensuring smooth operations from setup to event completion.
- Oversaw event logistics, staffing allocation, service flow, buffet presentations, and venue preparation according to client requirements.
- Maintained exceptional service standards while handling high-volume events and VIP guest functions.
- Collaborated with event planners, sales teams, and culinary departments to ensure successful event delivery and client satisfaction.
- Monitored banquet staff performance, conducted on-the-job training, and ensured adherence to luxury hospitality standards.
- Ensured full compliance with health, safety, hygiene, and operational procedures throughout all events.
- Played a key role in delivering memorable guest experiences while consistently meeting organizational service and quality objectives.
Banquet Captain - JW Marriott Hotel Dubai - Dubai
(2018-09 - 2019-05)
Led and orchestrated premium banquet service operations for luxury weddings, corporate galas, conferences, and VIP/VVIP functions in accordance with five-star JW Marriott service standards.
- Supervised and guided service teams to ensure flawless execution of refined dining experiences with precision, elegance, and attention to detail.
- Coordinated bespoke event setups, fine dining table arrangements, buffet presentations, and curated beverage service reflecting luxury hospitality standards.
- Acted as a key liaison between culinary brigade, service associates, and event organizers to ensure seamless synchronization and impeccable service delivery.
- Delivered personalized, discreet, and anticipatory service to distinguished guests, high-profile clients, and event hosts, ensuring an elevated guest experience.
- Maintained exceptional operational discipline under high-pressure, large-scale luxury banquet environments while upholding brand excellence.
- Ensured service consistency, grooming standards, and operational etiquette aligned with international luxury hotel expectations.
Banquet Waiter - JW Marriott Hotel Dubai - Dubai
(2017-08 - 2018-08)
Delivered refined food and beverage service during luxury banquets, weddings, corporate conferences, gala dinners, and high-profile events in line with JW Marriott five-star service standards.
- Assisted in meticulous event preparation, elegant table setups, mise en place, and seamless guest service execution.
- Ensured polished, attentive, and discreet service to guests while maintaining luxury hospitality etiquette and brand presentation standards.
- Supported smooth banquet operations during high-volume events, ensuring efficiency, accuracy, and guest satisfaction under pressure.
- Maintained impeccable grooming, professional conduct, and service discipline consistent with international luxury hotel expectations.
- Assisted in post-event breakdown and reset, ensuring operational readiness for subsequent functions.
Banquet Waiter – Outdoor Catering & Luxury Events - Tamam Events LLC - Dubai
(2014-01 - 2017-07)
Delivered high-end banquet service for large-scale outdoor catering operations, luxury weddings, corporate events, exhibitions, and exclusive private functions across the UAE.
- Represented premium service standards while working in prestigious five-star hotel venues including Atlantis The Palm, Park Hyatt Dubai, Armani Hotel Dubai, Crowne Plaza Dubai, and JW Marriott Dubai.
- Executed refined table service, buffet presentations, VIP guest service, and beverage service in accordance with luxury hospitality protocols and event specifications.
- Assisted in complete event lifecycle operations including setup, mise en place, service execution, and post-event breakdown with precision and efficiency.
- Consistently performed in high-pressure, high-volume environments while maintaining elegance, discipline, and guest-focused service delivery.
