Milana Stephen
Content Moderation & Policy Enforcement Specialist
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About
Content moderation, Policy Enforcement, MS Excel spreadsheet. Risk mitigation, experienced in identifying abusive trends or working in news or policy with a passion for international issues, including freedom of expression and online controversial content.
Experience
Senior Advisor - Concentrix Daksh Limited Company
4 years of experience in non-voice process.
Content Moderator - Concentrix Daksh Limited Company
Experienced Content Reviewer with expertise in evaluating apps for quality and compliance.
- Proficient in identifying policy violations, inappropriate content, and ensuring adherence to guidelines.
- Strong attention to detail with the ability to maintain accuracy.
- Skilled in providing actionable feedback to enhance quality and user experience.
Client Coordinator - Concentrix Daksh Limited Company
- Maintained detailed logs and reports to track moderation trends, flag recurring issues, and suggest process improvements.
- Collaborated with product and policy teams to align moderation tools and workflows with client expectations.
- Built trust with clients by being responsive, transparent, and proactive—especially during high-volume or crisis periods.
Education
SSLC and PUC - Junior College Madikeri
B.com - Commerce - Mahathma Gandhi Memorial Degree College Kushalnagar
M.com - Finance - Jnana Kaveri PG centre Chikka Aluvara, Mangalore University
