Minal Bhatkhande
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About
MBA (Finance) professional with experience in Banking, Securities and Financial Operations. Experienced in Credit Processing, Client Servicing, Trade Support, KYC Verification and Financial Documentation. NISM V-A and NISM VIII certified. Took a planned career break due to marriage and childcare responsibilities and now ready to resume a full-time career with dedication, commitment and a long-term growth mindset.
Experience
Senior Associate – Customer Service (Non-Voice) - Angel One Pvt. Ltd.
(2022-10 - 2022-12)
- Managed customer queries through email support; resolved account and service-related issues;
- worked on Salesforce CRM; coordinated with internal teams; maintained high-quality customer service.
Dealer - Kotak Securities Ltd.
(2022-02 - 2022-08)
Executed client trades, managed portfolios, handled trading terminal operations, resolved queries, cross-sold investment products.
Credit Processing Associate - ICICI Bank Ltd.
(2019-11 - 2020-12)
Processed loan applications, prepared CAM, verified KYC/PAN/Aadhaar, CIBIL verification, coordinated with teams, ensured compliance.
Education
MBA - Finance - Savitribai Phule Pune University (2019)
B.Com - Sant Gadge Baba Amravati University (2014)
HSC - Maharashtra Board (2011)
SSC - Maharashtra Board (2009)
