A Knowledge Management Professional
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A result-oriented Professional with overall 15 years of work experience in Knowledge Management, Content Management, Client Service, Program Management, Team Management, Training, Stakeholder Management, Coaching, Mentoring, Consulting, Secondary Research and Project Management.
Ability to perform in complex, fast-paced environments. Self-starter, comfortable operating in dynamic environments. Ability to work directly with global, cross-functional teams to solve problems and develop solutions. Ability to manage multiple tasks, meeting tight deadlines. Strong Verbal and Written Communication Skills. Program Management and Process-improvement and Team Management experience specific to Knowledge Management.
Experience managing intranet/page to upload content and ensure brand compliance, which includes Content/Data Management from creating, collating content for internal information and being the Point of Contact to support troubleshooting scenarios/Stakeholder queries.
Experience with ServiceNow functions, especially Knowledge Module.
Masters in Business Administration.
