Mo Azhar
Logistics & Operations professional with 2+ years of experience in hub management and team leadership
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About
Result-oriented Logistics & Operations professional with over 2+ years of experience in hub management, shift execution, and team leadership within the ecommerce and quick-commerce sectors. Proven track record of managing daily warehouse workflows, dispatch timelines, inventory accuracy, and leading cross-functional teams to achieve peak operational efficiency.
Experience
Hub Lead - FreshToHome
(2023-01 - 2024-01)
- Managed day-to-day operations of the delivery hub, ensuring 100% compliance with delivery timelines.
- Supervised floor teams and delivery executives, optimizing shift schedules for maximum productivity.
- Monitored stock movement, inventory reconciliation, and minimized operational leakages/shrinkage.
Night Shift Incharge - Zepto
(2021-10 - 2023-01)
- Spearheaded night shift operations at a high-volume dark store, ensuring seamless order processing and dispatch.
- Handled inventory tracking, stock audits, and managed a team of pickers, packers, and riders under strict TAT (Turnaround Time) pressures.
- Resolved real-time operational bottlenecks to maintain excellent dispatch accuracy.
Team Leader - NSB BPO Services
(2021-01 - 2021-09)
- Led and motivated a team of associates to meet daily operational targets and performance metrics.
- Conducted performance reviews and provided constructive feedback to improve overall team efficiency.
Telesales Executive - Haachi India Marketing Pvt Ltd
(2020-01 - 2021-01)
- Managed customer outreach, sales pitches, and relationship management to drive business revenue.
Education
Bachelor of Commerce - B.Com - D.B.R.A.U (2022)
12th Standard - U.P. Board, Allahabad (2018)
10th Standard - U.P. Board, Allahabad (2016)
