Mohak Mathur

Actively pursuing a career shift into supply chain and logistics management, leveraging 19+ years of expertise in IT program delivery and stakeholder management. Combining MBA-level supply chain knowledge and digital twin research with proven skills in driving complex, technology driven initiatives

Global Delivery Manager Epsilon, Bengaluru

• • • Directed large-scale, multi-stakeholder technology initiatives for Fortune 500 clients, steering delivery, governance, and operational efficiency improvements. Managed prioritized issue/ticket backlogs and worked closely with cross-functional teams, providing a solid foundation for supporting procurement and purchase operations processes. Designed reporting frameworks and KPIs to improve transparency and on-time delivery.

Senior Project Manager /Technical Project Leader Capgemini / Wipro / Infosys

• • • Led IT and analytics transformation projects, driving process automation and operational improvements that increased reliability and efficiency. Coordinated with diverse teams and stakeholders, enhancing predictability and customer satisfaction through structured project management. Monitored project progress, identified risks and implemented corrective measures to acquire success.

MBA in Logistics & Supply Chain Management (UPES) – Focus on supply chain planning, inventory optimization, demand forecasting, and network design. Completed a dissertation on “Transforming Supply Chains through Digital Twins”, applying digital twin concepts to enhance planning visibility, risk mitigation, and operational decision-making in retail and enterprise environments. Hands-on academic exposure to EOQ, safety stock, ARIMA forecasting, and scenario modeling using Python and advanced Excel.