Head of Project – Healthcare Equipment Procurement & Service Operations - Hitech Scientific and Mediquips - Siliguri, India
(2025-08)
- Managed customer accounts and service operations for diagnostic imaging, ICU, OT, dialysis, and laboratory equipment across East & North-East India and Bhutan
- Directed end-to-end post-installation lifecycle including warranty, AMC/CMC contracts, renewals, and SLA compliance
- Coordinated OEM service teams, biomedical departments, and hospital stakeholders to ensure uptime and service delivery
- Drove service revenue through AMC renewals, extended warranty programs, and spare parts coordination
- Supported tender participation, BOQ preparation, GeM and state procurement submissions
- Handled service escalations through OEM coordination and spares logistics planning
- Contributed to contract negotiation, pricing support, and margin management
Head of Business Strategy – Healthcare Supply Chain & Market Expansion - Flamingo Health Care - Tanzania
(2024-01 - 2025-07)
- Led healthcare business expansion and supply chain strategy development
- Built supplier and hospital partnerships to strengthen sourcing and distribution networks
- Designed B2B and subscription-based healthcare service models
- Supported vendor onboarding and cross-border sourcing partnerships
Head – Materials Management - Aga Khan Health Services - Tanzania
(2022-08 - 2023-12)
- Oversaw procurement and supply chain operations for 170-bed hospital, 18 outreach centers, and 5 primary clinics
- Managed pharma, surgical, consumables, and capital equipment inventory valued at $10M
- Delivered 12% cost savings through contract renegotiation and vendor rationalization
- Implemented structured procurement controls and green sourcing standards
- Strengthened vendor performance monitoring and supply continuity systems
Assistant Manager – Purchase - Manipal Group of Hospitals - Sikkim
(2016-08 - 2022-08)
- Led hospital procurement for 600-bed tertiary care facility
- Managed medical consumables, equipment, and general purchase categories
- Reduced procurement cycle time from 45 to 36 days
- Delivered 6.2% cost savings through strategic sourcing initiatives
- Negotiated medical equipment and supplier contracts with margin improvements
- Ensured NABH and ISO procurement compliance standards
Senior Executive – Materials - Apollo Hospitals Group - India
(2015-07 - 2016-07)
- Coordinated inventory and procurement across 3 hospital locations (600+ beds total)
- Achieved 95% order fulfillment rate
- Reduced overstock inventory by 18%
- Maintained NABH and ISO compliance across materials functions
Senior Purchase Officer – Pre-Opening Team - Al Omooma Hospital - Kuwait
(2008-03 - 2012-09)
- Developed procurement policies and vendor selection frameworks during hospital pre-opening
- Managed sourcing under financial constraint conditions without prepayment structures
- Secured critical medical and non-medical supplies for commissioning phase
Receiver cum Stock Controller – Pre-Opening Team - Royale Hayat Hospital - Kuwait
(2006-09 - 2008-03)
- Established zero-base inventory systems during hospital commissioning
- Managed receiving, inspection, and stock control processes
- Reduced frozen inventory costs by 21% using lean storage controls
Storekeeper – Medical Procurement - KOC Ahmadi Hospital - Kuwait
(2001-08 - 2006-08)
- Supported medical procurement logistics and vendor coordination
- Managed receiving and distribution during equipment installation and training phases
