L&D | Manager | LXD | Instructional Designer | LMS
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Leading with a rich blend of customer experience management and instructional design, my tenure as a Manager at Teleperformance and Corporate Training Officer at Barclays has been marked by innovation and efficiency. Implementing Learning Theories & Models, Design Principles, Lean methodologies, and Lean Six Sigma principles has been the cornerstone of my approach to delivering end-to-end soft skills training solutions.
At the heart of my professional journey lies a dedication to enhancing team performance and developing cutting-edge training content. My expertise in managing teams and driving process improvements has equipped me to empower organizations and individuals through transformative learning experiences and operational excellence.
13 years in L&D. More than 6 years of instructional design experience.
Skills and certifications - Instructional Design (University of Illinois), Gen AI in L&D (SHRM and PMI), Design principles in Remote Trainings, Certified LMS Manager (HRCI), Removing Noise and Bias from Strategic Decision Making (PMI), Articulate Storyline.
BA - Tourism Administration
